Covert Ford of Austin

They we're great in service and making sure that I got the car as well as the financing, but I thought I was going to have a chance to look at a different car as well. I was a little disappointed that I d the car as well as the financing, but I thought I was going to have a chance to look at a different car as well. I was a little disappointed that I didn't have another car to look at to compare the two. I do like the car, but I was not too pleased with payments I'm having to pay. I thought they would be lower than what I have been paying on the previous car. It's hard enough for me as it is being on a fixed income. But I'm grateful to be able to get another car More

Great service! Thank you! Tracy, the guy in charge of the recall scheduling and the guy who came out and disabled the vehicle. Five stars! Thank you! Tracy, the guy in charge of the recall scheduling and the guy who came out and disabled the vehicle. Five stars! More

Excellent Customer Service! ! Very informative and knowledgeable, also was prompt. Very nice experience!! Would highly recommend ! Very informative and knowledgeable, also was prompt. Very nice experience!! Would highly recommend More

Excellent service across the board. Both my truck and I received first rate attention. Mike Laosa and his team achieved excellence with me. Both my truck and I received first rate attention. Mike Laosa and his team achieved excellence with me. More

Great price on the vehicle I wanted! Blew my already pre-approved financing out of the water by more than 16%!!! Blew my already pre-approved financing out of the water by more than 16%!!! More

Service experience was terrible and would not recommend Covert for services. The items we took the vehicle in to have repaired were not addressed (recall work and others) and they had our vehicle for a we Covert for services. The items we took the vehicle in to have repaired were not addressed (recall work and others) and they had our vehicle for a week. Poor communication and service. More

Almost no communication in regard to vehicle status and all were repairs were not completed. I did not know all repairs were not completed until I checked out. The dealership had the car for 3 weeks as w all were repairs were not completed. I did not know all repairs were not completed until I checked out. The dealership had the car for 3 weeks as well. More

Our car is 6 months "old" and has under 3K miles. We purchased it from this dealer: took 36 hours from drop off to diagnose and order the part - several days to get the part - not covert's fault We purchased it from this dealer: took 36 hours from drop off to diagnose and order the part - several days to get the part - not covert's fault - inflexible pickup windows (have to be there by 6). Not the fault of any employee that was helping us. More

John langmore is the best/ great service, very professional, quick, descriptive, excellent, communication, top notch professional, quick, descriptive, excellent, communication, top notch More

Aaron & Tyrone did an amazing job. Pain free purchase since I am out of town. Pain free purchase since I am out of town. More