Covert Ford of Austin

Buying my Bronco at Covert was comfortable and easy. My salesman listened to me and took my feedback into consideration. It was a good buying experieince. My salesman listened to me and took my feedback into consideration. It was a good buying experieince. More

Service dept is a fiasco . They had my truck three weeks for replacement of two diesel injectors and a weatherstripping issue. When I got it back someone had taken the goos They had my truck three weeks for replacement of two diesel injectors and a weatherstripping issue. When I got it back someone had taken the gooseneck ball out of the receiver in bed. Replacement cost me $155.00. This is my third bad experience with Covert Fird service. Sad they can get it together with service dept because the sales group is great. Disappointed and frustrated is an understatement for this fleet buyer who has purchased multiple vehicles this year from them. More

Always have a bad experience with them from the sales to services biggest mistakes of my life is dealing with them services biggest mistakes of my life is dealing with them More

Jenner was nice and so was Kimberly but overall delay and lack of response from Covert was very disappointing. Initially brought in June 25. Finally took my car back on August 11. Never even got a diagnos lack of response from Covert was very disappointing. Initially brought in June 25. Finally took my car back on August 11. Never even got a diagnostic completed. More

The atmosphere and kindness that Covert's Service Department shows the customer and their co-workers is AWESOME! The staff was SO warm with each other and very attentive to all of the customers. Fr Department shows the customer and their co-workers is AWESOME! The staff was SO warm with each other and very attentive to all of the customers. From the outside looking in, it seems that Covert has managed to develop a very strong, supportive culture in the service department. Thank you. More

Carlos Lopez was excellent. An honest man and expert in his field. Very happy with jeep purchase. Better than shopping online. An honest man and expert in his field. Very happy with jeep purchase. Better than shopping online. More

I received good feedback. I was able to get my car back in a timely manner I was able to get my car back in a timely manner More

Josh and Samantha and Eric were very pleasant and business-like and got me through the procedures in a timely manner. After getting the truck home and experiencing a no-start situation, I wondered w business-like and got me through the procedures in a timely manner. After getting the truck home and experiencing a no-start situation, I wondered why this was not discovered by the garage prior to turning the truck over to me. More

Great service. Courteous service advisor . Will definitely come back again. Covert have always treated me well Courteous service advisor . Will definitely come back again. Covert have always treated me well More

Went to pick up vehicle and the brought me a pickup truck instead of the van I actually brought in for repairs instead of the van I actually brought in for repairs More