Covert Ford of Austin

The experience with my Salesman Shane was great. It’ll be a while before I myself need another truck but I will definitely recommend Shane to my friends who are in the market for a new vehicle. It’ll be a while before I myself need another truck but I will definitely recommend Shane to my friends who are in the market for a new vehicle. More

Arron did a great job. Will definitely use him again. Professional and got things done quickly so we didn’t have to wait. Will definitely use him again. Professional and got things done quickly so we didn’t have to wait. More

Great customer service and up front about everything! Wendell tanner is a great salesman would always recommend Cover Ford Wendell tanner is a great salesman would always recommend Cover Ford More

Wendell and the entire ford staff where amazing to work with during the entire purchase and follow up with during the entire purchase and follow up More

The dealership ran my credit without my approval after 30 days. There was no communication at all. I have filed with the credit bureau. days. There was no communication at all. I have filed with the credit bureau. More

Buying my Bronco at Covert was comfortable and easy. My salesman listened to me and took my feedback into consideration. It was a good buying experieince. My salesman listened to me and took my feedback into consideration. It was a good buying experieince. More

Service dept is a fiasco . They had my truck three weeks for replacement of two diesel injectors and a weatherstripping issue. When I got it back someone had taken the goos They had my truck three weeks for replacement of two diesel injectors and a weatherstripping issue. When I got it back someone had taken the gooseneck ball out of the receiver in bed. Replacement cost me $155.00. This is my third bad experience with Covert Fird service. Sad they can get it together with service dept because the sales group is great. Disappointed and frustrated is an understatement for this fleet buyer who has purchased multiple vehicles this year from them. More

Always have a bad experience with them from the sales to services biggest mistakes of my life is dealing with them services biggest mistakes of my life is dealing with them More

Jenner was nice and so was Kimberly but overall delay and lack of response from Covert was very disappointing. Initially brought in June 25. Finally took my car back on August 11. Never even got a diagnos lack of response from Covert was very disappointing. Initially brought in June 25. Finally took my car back on August 11. Never even got a diagnostic completed. More