
Covert Ford of Austin
Austin, TX
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542 Reviews of Covert Ford of Austin
Car kept for 1 month. Tint repair was communicated to service dept before the appointment but didn’t get approved until after being in shop for 3 weeks. Told 4 times someo Tint repair was communicated to service dept before the appointment but didn’t get approved until after being in shop for 3 weeks. Told 4 times someone would call me about repairs and no one called. Often told I would be called and no one calls. More
The car was serviced and addressed within 24 hours. Only ask I have is to ensure we get a loaner car. also I happen to have a warranty program that assures of a loaner but was told its not available. Only ask I have is to ensure we get a loaner car. also I happen to have a warranty program that assures of a loaner but was told its not available. Looks like this dealership is short staffed. More
Sam Salcedo was great to work with. Got me into a vehicle that met my needs and fantastic service. My family has also bought vehicles from Covert as well and they also have had great ex Got me into a vehicle that met my needs and fantastic service. My family has also bought vehicles from Covert as well and they also have had great experiences. More
Eli was amazing. We’d gone by the dealership and mentioned what type of bronco we’d like and he found one. We’re so pleased and will be back for our next new vehicle We’d gone by the dealership and mentioned what type of bronco we’d like and he found one. We’re so pleased and will be back for our next new vehicle later this year . More