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Covert Ford of Austin

Austin, TX

4.0
542 Reviews

11514 Research Boulevard

Austin, TX

78759

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542 Reviews of Covert Ford of Austin

September 01, 2023

Car kept for 1 month. Tint repair was communicated to service dept before the appointment but didn’t get approved until after being in shop for 3 weeks. Told 4 times someo More

by MICHELE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
August 31, 2023

The car was serviced and addressed within 24 hours. Only ask I have is to ensure we get a loaner car. also I happen to have a warranty program that assures of a loaner but was told its not available. More

by kuts2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Longmore
August 31, 2023

Service team is extremely helpful and courteous they promptly return calls and answers any questions or concerns More

by axbrax18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley service department five stars
August 31, 2023

Covert Ford fixed my car and it runs great. The service was fast and the advisor was nice. More

by MARTINJONESTOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Heinrich
August 31, 2023

Patti is great to work with and always very professional! Got my car service done very quickly! More

by COLEBRODHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Guebera & Mike Laosa
August 31, 2023

Great service. Comfortable waiting room. Great coffee machine too. did work on time as scheduled. More

by KLEENCR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center, Emily Ayres
August 31, 2023

Overpriced used vehicles with pushy sales associates who care nothing about the purchaser's needs. More

by Wrenchmonkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Belanger
August 30, 2023

Sam Salcedo was great to work with. Got me into a vehicle that met my needs and fantastic service. My family has also bought vehicles from Covert as well and they also have had great ex More

by jdsanchez1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Salcedo
August 30, 2023

Covert Ford has the best employees who are expert in their field and really nice snd polite too!!! More

by SLOVEDILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Carrasco
August 30, 2023

Eli was amazing. We’d gone by the dealership and mentioned what type of bronco we’d like and he found one. We’re so pleased and will be back for our next new vehicle More

by cincas13
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Eli Goss
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