Back

Covert Ford of Austin

Austin, TX

4.0
536 Reviews

11514 Research Boulevard

Austin, TX

78759

Directions

By Type

536 Reviews of Covert Ford of Austin

September 01, 2023

Brooke did an excellent job of getting me the vehicle I wanted at the price I was asking to get. More

by tfh2247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Carrasco
September 01, 2023

They gave me a ride home and the periodic service was completed within the time frame promised. The service writer and shuttle driver was great. More

by PMAYHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Smith
September 01, 2023

Austin was a very good salesman and enjoyable to work with, my experience was excellent. . More

by nanadeb12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Carter was great, Christian Carrasco
September 01, 2023

Outstanding customer service. Very friendly and informative. Facilities are clean and service was quicker than expected More

by lsalinas0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
September 01, 2023

Car kept for 1 month. Tint repair was communicated to service dept before the appointment but didn’t get approved until after being in shop for 3 weeks. Told 4 times someo More

by MICHELE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
August 31, 2023

The car was serviced and addressed within 24 hours. Only ask I have is to ensure we get a loaner car. also I happen to have a warranty program that assures of a loaner but was told its not available. More

by kuts2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Longmore
August 31, 2023

Service team is extremely helpful and courteous they promptly return calls and answers any questions or concerns More

by axbrax18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley service department five stars
August 31, 2023

Covert Ford fixed my car and it runs great. The service was fast and the advisor was nice. More

by MARTINJONESTOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Heinrich
August 31, 2023

Patti is great to work with and always very professional! Got my car service done very quickly! More

by COLEBRODHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Guebera & Mike Laosa
August 31, 2023

Great service. Comfortable waiting room. Great coffee machine too. did work on time as scheduled. More

by KLEENCR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center, Emily Ayres
...
14
...