Covert Ford of Austin

I had been having a recurring issue with my SUVs air conditioning in the heat of summer. Jonathan Longmore went above and beyond to ultimately figure out the cause and get the issue resolved and covered conditioning in the heat of summer. Jonathan Longmore went above and beyond to ultimately figure out the cause and get the issue resolved and covered by the dealership since it was a recently acquired used vehicle. More

Patti was very professional, knowledgeable and great to work with. Overall a great experience at the dealership. work with. Overall a great experience at the dealership. More

Brace yourself going into Covert Ford. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on y Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. That was my experience with - Keri Kicken & Gulsah Caylar Keri Kicken & Gulsah Caylar will always be my immediate go to whenever I’m back on the market for another vehicle More

It was not very good and I hope I do not go there ever again. again. More

Covert is consistent in quality service and outstanding customer service. The staff are friendly and knowledgeable customer service. The staff are friendly and knowledgeable More

Covert, and their people are a class act. Their follow up after the sale is second to none. A pure pleasure to do business with. Their follow up after the sale is second to none. A pure pleasure to do business with. More

The sales person Chris Wilkerson was very kind and very professional and you can tell he loves his job selling for Covert Lincoln Ford. He went out of his way to make sure we were happy with are deal. professional and you can tell he loves his job selling for Covert Lincoln Ford. He went out of his way to make sure we were happy with are deal. More

Manuel Torrez, super customer service and friendly, he answered all our questions, and with patience the entire paperwork process, excellent seller answered all our questions, and with patience the entire paperwork process, excellent seller More

Service technician was very professional and friendly. Overall time to perform the service was a little long. Overall time to perform the service was a little long. More

Service is getting better than it was in the past. I would like to recommend that oily smudges that get left on a vehicle get cleaned off. I would like to recommend that oily smudges that get left on a vehicle get cleaned off. More