Covert Chevrolet Bastrop

Service Dept not dependable with follow thru. Made an appt one week ahead, showed up and Serv rep not there. He was out with family but had not passed info along ….”deer in the headlights” mome Made an appt one week ahead, showed up and Serv rep not there. He was out with family but had not passed info along ….”deer in the headlights” moment. FRUSTRATING!!!! Part of my service appt included an insurance claim which Covert (Serv rep) had not followed thru on. Because of the hassle of changing my claim I did reschedule service and it was FINALLY completed. It would be very helpful to customers if Serv reps would AT LEAST change their voicemail if they were out. It took 2 weeks to make original appt for service because Serv rep (same one) was on vacation but his voicemail did not indicate that. I used dealership for all my service … oil change , flat tires, etc. This is not the first time I have felt like the dealership does not follow thru. They miss the details!!! More

My first exp with the dealership, was very. Professional, and knowledgeable, I worked with Deven to secure my first chevy truck. Professional, and knowledgeable, I worked with Deven to secure my first chevy truck. More

I always come back. This is my 5 th vehicle. They treat me good and don’t pressure me into a sale. This is my 5 th vehicle. They treat me good and don’t pressure me into a sale. More

Each Experience is what keeps me coming back. Harry Green will be missed terribly! Tim in Finance is personable and makes the process painless and easy to understand. Harry Green will be missed terribly! Tim in Finance is personable and makes the process painless and easy to understand. More

Very Professional & Courteous Staff, they explained they sales process and all documents thoroughly, Our salesman John & finance guy Jonathan sales process and all documents thoroughly, Our salesman John & finance guy Jonathan More

Rhett was our salesperson and has been for years. Rhett is the only reason we come back here. He is great! However, I can not get Ben in finance to answer his phone nor return a call. Still have Rhett is the only reason we come back here. He is great! However, I can not get Ben in finance to answer his phone nor return a call. Still have not received a copy of our paperwork or loan documents. It would be great if we could. More

Very nice and friendly and knowledgeable Very helpful went above and beyond Very informative and patient went above and beyond Very informative and patient More

Covert Chevrolet provided exceptional service. This was the best car buying experience I have ever had. This was the best car buying experience I have ever had. More

Dawn, in service, was great! She listened to my questions and quickly got them answered for me. The oil change was extremely fast! She listened to my questions and quickly got them answered for me. The oil change was extremely fast! More

Friendly sales staff, not high pressure. Worked hard to get me where I wanted to be on price. Very flexible in helping me “trade” when I changed my mind on the vehicle 2 days later Worked hard to get me where I wanted to be on price. Very flexible in helping me “trade” when I changed my mind on the vehicle 2 days later More