
Covert Chevrolet Bastrop
Bastrop, TX
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71 Reviews of Covert Chevrolet Bastrop
6 hours for an oil change with an appointment and to look at the backup camera with no contact. i had to drive to the dealership to ask about my truck. then was told i needed to replace the camera without at the backup camera with no contact. i had to drive to the dealership to ask about my truck. then was told i needed to replace the camera without knowing if it was bad. seems like they wanted to throw parts at it and sell me parts. this was the first time i have ever used your service department and it will be my last. the service advisor richie was rude and useless. i was looking at buying a new truck even though mine is only 18 months old but not sure i want to buy another chevrolet after dealing with your service department. i was never treated like that when i had my dodge. hands down worst experience ever. More
As always, fast courteous service. Service representative gives updates and keeps me up to date on what service will be needed in future. Service representative gives updates and keeps me up to date on what service will be needed in future. More
Dealership was good, need to not overcharge customers. service advisor was great. I wonder about the inspection of my vehicle, charged for item I did not have on vehicle service advisor was great. I wonder about the inspection of my vehicle, charged for item I did not have on vehicle More
Alex took great care of us working hard to make the deal come together in a timely and convenient manner. He was thorough and thoughtful the whole experience leaving no doubt he’s truly cares about his cus come together in a timely and convenient manner. He was thorough and thoughtful the whole experience leaving no doubt he’s truly cares about his customers. More
Do NOT buy a vehicle from them. They practice deceptive advertising and bait and switch tactics. They currently have a Suburban advertised at a price that they refuse to sell it for They practice deceptive advertising and bait and switch tactics. They currently have a Suburban advertised at a price that they refuse to sell it for. BUYER BEWARE!! More
Will is a great service rep. He goes the extra mile to make sure his customers are safe when they get back on the road and receive the proper service. He goes the extra mile to make sure his customers are safe when they get back on the road and receive the proper service. More
Dave always take good care of us to make sure we don't forget any service timelines. Everyone there is friendly and professional. They service techs do a good job on our truck. We like that it is a place forget any service timelines. Everyone there is friendly and professional. They service techs do a good job on our truck. We like that it is a place we can trust and is a convenient location. More