Covert Chevrolet Bastrop
Bastrop, TX
Filter Reviews by Keyword
By Type
60 Reviews of Covert Chevrolet Bastrop
When I bought my Certified Used Car I was told that I would receive 2 free oil changes. Two free oil changes on a $66K car sounded good. The first time the oil came due I was out of the area and paid t would receive 2 free oil changes. Two free oil changes on a $66K car sounded good. The first time the oil came due I was out of the area and paid to have it changed elsewhere. For the second oil change I returned to Covert. They changed the oil and did a free multipoint inspection. It took somewhat longer than expected but no big deal. I was told at that time that I had one more free oil change that would expire in August. In July I called to schedule that oil change even though my oil still has 32% left and was told that the oil change offer had expired. I asked why I was told August. They said the offer expired at 43,343 miles OR August 13th and that my car was at 44,737. I was never told that there was a limit on the oil change offer, they could have told me that 2,000 miles ago at the first oil change. So a 4 star rating on the first oil change because it took a long time, and a 1 Star on the second only because 0 stars is not available. This was my first really bad experience at this dealership. Sales was great, paperwork was quick and efficient, management was friendly. I was expecting to buy a Traverse for my wife there, but now will probably shop around more. Before this is was about relationships, now it is all about price to me. The relationship expired 1,400 miles ago as far as I can tell More
Took my car in for oil change, tire rotation and they broke my left front tire sensor when rotating my tires. They did not tell me about it but a day later I got a notice popped up on my phone that my ti broke my left front tire sensor when rotating my tires. They did not tell me about it but a day later I got a notice popped up on my phone that my tire pressure was very low and the xxxx tires did not have all the same pressure. Not happy at all. I took to a dealer in Fort Worth and said the tire is ok but sensor is not.. THANK YOU VERY MUCH COVERT. More
Rick Zamora is a straight up dude, no messing around. Tell him what you want, and he’ll get it for you. Not sure what you want, have a short conversation and you’ll be pleased with the outcome. Covert Ch Tell him what you want, and he’ll get it for you. Not sure what you want, have a short conversation and you’ll be pleased with the outcome. Covert Chevrolet in Bastrop is who my family does business with. More
John Cardone is the best salesman I have ever encountered while buying a new vehicle. This is my third Vehicle purchasing from John and not my last. John makes the car shopping process pleasurable. Covert Ba while buying a new vehicle. This is my third Vehicle purchasing from John and not my last. John makes the car shopping process pleasurable. Covert Bastrop has a relaxed no pressure environment. If you are in the market for a new / used Chevrolet go here and go see John. More
We didn’t get to buy our picked out car because it sold before we could get there and rather than let us drive an hour the salesman contacted me and cancelled. before we could get there and rather than let us drive an hour the salesman contacted me and cancelled. More
The salesman was excellent but the others were a little arrogant. I didn't appreciate all the extra add ons. Our salesman helped to get them taken off. We wanted the vehicle and not all the excess expense arrogant. I didn't appreciate all the extra add ons. Our salesman helped to get them taken off. We wanted the vehicle and not all the excess expenses added on it. More