Courtesy Subaru
Rapid City, SD
Filter Reviews by Keyword
By Type
65 Reviews of Courtesy Subaru
Everyone was very nice and helpful from the time we walked in the door until we left. Joel our sales person always kept in contact with us and he did a very good job answering all of our questions. I walked in the door until we left. Joel our sales person always kept in contact with us and he did a very good job answering all of our questions. I love my new Outback!!! More
I've been to Courtesy Subaru twice for 6000 mile service, each around $130, for which everything was supposed to be checked. On neither visit was the tire pressure checked despite my having called the Servi each around $130, for which everything was supposed to be checked. On neither visit was the tire pressure checked despite my having called the Service Manager after the first visit to voice my displeasure and was assured that it wouldn't happen again. Well it happened again the second time and I again called to complain and was "blown off". I'm done with Courtesy Subaru..... More
I was a little disappointed. I took my 2019 Subaru Ascent into the dealership because of a bad battery. It was bad and under warranty at another facility, so I replaced it. They I took my 2019 Subaru Ascent into the dealership because of a bad battery. It was bad and under warranty at another facility, so I replaced it. They installed it and I asked them to check the electrical because the battery shouldn't have failed. They did -- and that's all that they did. I got a bill for $200. I thought that was a little high because they really didn't do anything -- expect check for possible electrical drain on the system. More
Always courteous so Great name for the dealership. They don’t try and sell you on other items/work. Has always been my fav place to buy my Subarus!! They don’t try and sell you on other items/work. Has always been my fav place to buy my Subarus!! More
I had my 2023 Subaru Ascent serviced and the replaced windshield recalibrated. The dealership is a great place. The staff very helpful and the waiting area is comfortable and has both drinks and snacks a windshield recalibrated. The dealership is a great place. The staff very helpful and the waiting area is comfortable and has both drinks and snacks available. I am very satisfied with the work done on both occasions. The service department is very courteous and competent. More