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Courtesy Chevrolet

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.8
4,565 Reviews
We are a Family owned and operated business that takes pleasure in helping people find the cars, trucks, and suv's that meet their needs. The Courtesy Family is here to help, for your service, parts, new or used purchases. Our Internet team operates across the state of Arizona, as well as out of state. Did you know we are the ONLY CHEVROLET Dealership in AZ to offer NO DEALER ADD's on or NEW Chevys in stock? That's right! Our Dealer Ads are FREE Tint, GPS Device, Nitrogen and a FREE Exchange Policy. That is how important your business is to Courtesychev.com. Call now and put us to the test 602 279 3232 or email sales@courtesychev.com. Look us up on Facebook & Twitter to keep updated on the latest specials.
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1233 E. Camelback Road

Phoenix, AZ

85014

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Showing 4,565 reviews

February 21, 2023

Sales person very kind, everyone tried to help as much as possible we were happy with the staff More

by mrspm14
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hector Bastida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2023 -

Courtesy Chevrolet responded

Thank you for your business and this review. I am happy to hear our team here at Courtesy Chevrolet was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

February 17, 2023

Had issues at the start of the experience with Montana as a Service Advisor but Mark stepped in and directed me to Bob. The experience was night and day. His communication throughout the process was tremendo More

by JimL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Swafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2023 -

Courtesy Chevrolet responded

Jim, we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

February 03, 2023

Great customer service, super knowledgeable guys who were great to work with! Would recommend them to anyone More

by mdbaragar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Bastida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2023 -

Courtesy Chevrolet responded

Your compliments and kind words mean so much to us and our team here at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

February 02, 2023

Very happy with our cars, the experience was very good and we’ll be back again in the future. More

by ashley18
Recommend Dealer
Yes
Employees Worked With
Tim John
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Feb 03, 2023 -

Courtesy Chevrolet responded

We appreciate you for letting others know about your experience with us here at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

February 02, 2023

Our experience leads us to know why Courteous people work at Courtesy. Luis and Tim More

by vetjoe40
Recommend Dealer
Yes
Employees Worked With
Tim John, Valerie Solis, Luis Ponce
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Feb 03, 2023 -

Courtesy Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley, and I will be sure to relay to the team. Take care and have a great day. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

February 02, 2023

Tim was patient and not pushy. He took his time to help find us the right truck & even went out of his way to drive me to the bank to exchange my cashiers check. We actually were More

by Tonydospalos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Ogunjobi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica also helped to retrieve my Title Summary. , Tim John
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Feb 03, 2023 -

Courtesy Chevrolet responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Tim was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again here at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

February 01, 2023

Gabriel is a wonderful sales person! He earned our trust from the start when going through the process of purchasing a brand new Traverse. We would buy a new vehicle from Gabriel any day More

by Higuera Family
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Shola Ogunjobi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Repass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Bauman, Joe Hernandez
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Feb 01, 2023 -

Courtesy Chevrolet responded

Thank you for sharing this review regarding your experience with us here at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

Feb 03, 2023 -

Higuera Family responded

I don't think I wish to waste anymore of my time on this. However, for what is worth, I did send a certified letter to one of the owners (Mr. William Gruwell) explaining in detail my experience as a first time buyer of a Chevrolet product at your dealer. I am considering sending a letter as well to the Better Business Bureau and to General Motors headquarters to resend the five star rating that your management pushed so hard for. Good day to you. The Higuera Family.

January 30, 2023

Tim was excellent knowledge and proactive person, I highly recommend him he helps me to choose a great truck More

by Hugo Mendoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Parsons, Tim John
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Feb 01, 2023 -

Courtesy Chevrolet responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience here at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley. We are sincerely pleased to know that Tim's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 30, 2023

Great experience, very helpful. They provided the best information so I would get the vehicle that best fitted my needs More

by MDR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Torres, Dallin Ridout
Report | Print
Feb 01, 2023 -

Courtesy Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience with us here at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 27, 2023

The sales team made everything so fast and simple since the moment we arrived. The are very knowledgeable and answer all your questions with no hassles. Definitely the best service we have received. More

by Mayramichel17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santos Nogales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Sandoval
Report | Print
Jan 30, 2023 -

Courtesy Chevrolet responded

We appreciate your input, Mayra. We're glad to hear that you are consistently impressed with the service we offer here at Courtesy Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

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