Bob Swafford
Bob Swafford at Courtesy Chevrolet

Bob Swafford

Service Advisor

Courtesy Chevrolet

1233 E. Camelback Road
Phoenix, AZ 85014

4.5
30 Reviews
4.5

30 Reviews

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30 Reviews of Bob Swafford

August 27, 2026

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Great service and love how everything is communicated, and all questions are answered on a timely manner. More

by anarissa_4
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2026

Courtesy Chevrolet responded

Thank you for your wonderful review, Anarissa! I’m happy to hear that you received great service and found our communication timely and helpful. I appreciate your feedback, and we look forward to assisting you again at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

August 18, 2026

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I’m extremely disappointed with Courtesy Chevrolet Camelback. I took in my truck for service, as I needed looked at for a long road trip. The svc department kept for 3 biz days and it was never looke More

by miky2367
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brad

Aug 20, 2026

Courtesy Chevrolet responded

Thank you for sharing your experience. I understand that customers rely on the service department for timely attention when preparing a vehicle for a long trip and expect the status of their vehicle to be accurately communicated. At Courtesy Chevrolet, your trusted family-owned Chevy dealer in Phoenix since 1955, we work to provide professional support and clear information throughout the service process. Your comments regarding the inspection timeframe, the status information you received, your phone call, and your interaction with management will be shared with our team. Feel free to connect with me directly so we can discuss your concerns together. We are committed to strengthening our service follow-up and providing customers with more dependable updates. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

August 14, 2026

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Hello this dealership is awesome because in one year they gave my Dad 3 different cars and they were fantastic on gas , mileage and the stereo sound and system.The staff is very professional and kind. Love t More

by rebeccacorral
Recommend Dealer
Yes
Aug 14, 2026

Courtesy Chevrolet responded

Thanks for your review of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955, Rebecca! I’m thrilled to hear that you and your dad have had such a positive experience. It's great to know you appreciate our professionalism and the amenities offered. Looking forward to serving you again in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 24, 2026

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Went out to start car, battery dead. AAA came and started car. Called Courtesy and battery was under warranty and they could get me in right away for new battery. Done in couple hours More

by tz6tm0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2026

Courtesy Chevrolet responded

Thank you for your wonderful review! I’m delighted to hear that we could assist you with your battery situation and get you back on the road quickly. Thanks for your feedback on Courtesy Chevrolet, a family-owned and operated Chevy dealer that has served the Valley since 1955. I appreciate your recommendation, and we look forward to serving you again at Courtesy Chevrolet! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 13, 2026

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I would recommend this dealer to a friend I love the service and the communication they have More

by Juang_291988
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Recommend Dealer
Yes
Jun 14, 2026

Courtesy Chevrolet responded

Thank you for your kind words, Juang! I’m thrilled to hear that you loved the service and communication at Courtesy Chevrolet. Your recommendation means a lot to us. We look forward to seeing you again and assisting you in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

May 21, 2026

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I was amazed on how fast my service was done only took about an hour and my vehicle was ready to go. More

by t_villanueva11
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Recommend Dealer
Yes
May 22, 2026

Courtesy Chevrolet responded

Thank you for your wonderful review! I’m thrilled to hear that you were amazed by the quick service at Courtesy Chevrolet. We strive to provide efficient and timely service for all customers. Thank you for your kind review of Courtesy Chevrolet, a family-run Chevrolet dealership in the Valley since 1955. We look forward to seeing you again for your next visit! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

May 18, 2026

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Hi. I was suppose to have had a tire rotation and a tire fix because I got a picture sent to me while I was sitting in the service center last week may t More

by Tpeproductionsllc
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Erik Montano, Seainn Hendricsen, Noah Montez , I don’t know the guys name how pulled truck up but he was VAPING, which is disgusting and unprofessional

May 19, 2026

Courtesy Chevrolet responded

Thank you for your feedback. I understand your concerns regarding the tire issue on your wife's truck and the service you received at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. It’s important to me that you feel safe and satisfied with your vehicle. I appreciate you scheduling another appointment for 5/29 and will ensure that your concerns are addressed. Please feel free to reach out directly if you have any specific requests or further issues. We hope to provide a better experience for you on your next visit. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

February 21, 2026

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Bob Swafford super service representative. Jacob very helpful. Courtesy Chevrolet number 1 in great service More

by Trevor Tobit Traverse
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob purchasing tires and found a nail

Feb 22, 2026

Courtesy Chevrolet responded

Thank you for your wonderful review, Trevor! I truly appreciate your kind words about Bob and Jacob's helpfulness. Our team strives to provide the best service possible, and it's fantastic to hear that you feel we are number one. We look forward to assisting you again at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 21, 2026

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The best team to work with. Very professional. Only take 45 minutes to complete the service. More

by adanbt41
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Service Communication
Recommend Dealer
Yes
Jan 22, 2026

Courtesy Chevrolet responded

Thank you for your review! I am glad to hear you had a great experience with our team at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. We appreciate your feedback about the efficiency of our service, and we look forward to assisting you again in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

December 15, 2025

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Take my vehicle in for oil changes, always fast, helpful, very nice people to take care of you! More

by teresagerman3313
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Courtesy Chevrolet responded

Thanks for your review of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955, Teresa. I am thrilled to hear that you had a positive experience with the oil change service at Courtesy Chevrolet. Our team strives to provide fast and friendly service, and it's great to know that you felt well taken care of. We look forward to seeing you again for your next visit! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

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