Bob Swafford
Bob Swafford at Courtesy Chevrolet

Bob Swafford

Service Advisor

Courtesy Chevrolet

1233 E. Camelback Road
Phoenix, AZ 85014

4.8
26 Reviews
4.8

26 Reviews

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26 Reviews of Bob Swafford

June 13, 2026

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I would recommend this dealer to a friend I love the service and the communication they have More

by Juang_291988
Service Price Transparency
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Recommend Dealer
Yes
Jun 14, 2026

Courtesy Chevrolet responded

Thank you for your kind words, Juang! I’m thrilled to hear that you loved the service and communication at Courtesy Chevrolet. Your recommendation means a lot to us. We look forward to seeing you again and assisting you in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

May 21, 2026

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I was amazed on how fast my service was done only took about an hour and my vehicle was ready to go. More

by t_villanueva11
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Recommend Dealer
Yes
May 22, 2026

Courtesy Chevrolet responded

Thank you for your wonderful review! I’m thrilled to hear that you were amazed by the quick service at Courtesy Chevrolet. We strive to provide efficient and timely service for all customers. Thank you for your kind review of Courtesy Chevrolet, a family-run Chevrolet dealership in the Valley since 1955. We look forward to seeing you again for your next visit! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

May 18, 2026

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Hi. I was suppose to have had a tire rotation and a tire fix because I got a picture sent to me while I was sitting in the service center last week may t More

by Tpeproductionsllc
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Recommend Dealer
No

Other Employees Tagged: Erik Montano, Seainn Hendricsen, Noah Montez , I don’t know the guys name how pulled truck up but he was VAPING, which is disgusting and unprofessional

May 19, 2026

Courtesy Chevrolet responded

Thank you for your feedback. I understand your concerns regarding the tire issue on your wife's truck and the service you received at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. It’s important to me that you feel safe and satisfied with your vehicle. I appreciate you scheduling another appointment for 5/29 and will ensure that your concerns are addressed. Please feel free to reach out directly if you have any specific requests or further issues. We hope to provide a better experience for you on your next visit. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

February 21, 2026

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Bob Swafford super service representative. Jacob very helpful. Courtesy Chevrolet number 1 in great service More

by Trevor Tobit Traverse
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Recommend Dealer
Yes

Other Employees Tagged: Jacob purchasing tires and found a nail

Feb 22, 2026

Courtesy Chevrolet responded

Thank you for your wonderful review, Trevor! I truly appreciate your kind words about Bob and Jacob's helpfulness. Our team strives to provide the best service possible, and it's fantastic to hear that you feel we are number one. We look forward to assisting you again at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 21, 2026

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The best team to work with. Very professional. Only take 45 minutes to complete the service. More

by adanbt41
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Recommend Dealer
Yes
Jan 22, 2026

Courtesy Chevrolet responded

Thank you for your review! I am glad to hear you had a great experience with our team at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. We appreciate your feedback about the efficiency of our service, and we look forward to assisting you again in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

December 15, 2025

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Take my vehicle in for oil changes, always fast, helpful, very nice people to take care of you! More

by teresagerman3313
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Recommend Dealer
Yes
Dec 16, 2025

Courtesy Chevrolet responded

Thanks for your review of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955, Teresa. I am thrilled to hear that you had a positive experience with the oil change service at Courtesy Chevrolet. Our team strives to provide fast and friendly service, and it's great to know that you felt well taken care of. We look forward to seeing you again for your next visit! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

November 03, 2025

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My new car got a check engine light, took to service center, they got on it right a way, it needed a part that was on back ordered, they went above and beyond and called around and found the part in one More

by Brionhunter44
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Recommend Dealer
Yes
Nov 03, 2025

Courtesy Chevrolet responded

Thanks for your review of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955! I'm thrilled to hear that our service team at Courtesy Chevrolet went above and beyond to assist you with your check engine light issue. Keeping you informed and ensuring you have a ride to the rental place is what we strive for. Your kind words motivate us to continue providing the best service possible. We look forward to seeing you again! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

September 01, 2025

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Very good professional service. Service work that you can rely on always.. Bob is excellent service rep. More

by John
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Recommend Dealer
Yes
Sep 01, 2025

Courtesy Chevrolet responded

Thank you for your kind words, John! I'm pleased to hear that you had a great experience with our professional service and that Bob provided excellent support. We strive to ensure that our customers can always rely on us at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. We look forward to seeing you again! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

July 17, 2025

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The only honest Chevy dealership in the west half of the Phoenix Metro area. More than that, they are really prone to going out of their way to make sure everything is set for you. They really live up to th More

by mcamodell
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Recommend Dealer
Yes
Jul 17, 2025

mcamodell responded

Thank you so much for going the extra miles to get me back to my car in time for my shift.

June 28, 2025

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Bob is the guy to go to! Outstanding advisor and is always transparent and helpful with his customers. He will always be my advisor and is a 10 out of 10! Thank you Bob for More

by Madisyn Dillon
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Recommend Dealer
Yes
Jun 28, 2025

Courtesy Chevrolet responded

Thank you for your review, Madisyn! I appreciate your feedback about Bob and his dedicated service. At Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955, we strive to provide transparent and helpful assistance to all our customers. We look forward to seeing you again soon. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

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