Bob Swafford
Bob Swafford at Courtesy Chevrolet

Bob Swafford | Page 3

Service Advisor

Courtesy Chevrolet

1233 E. Camelback Road
Phoenix, AZ 85014

4.5
30 Reviews
4.5

30 Reviews

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30 Reviews of Bob Swafford

June 05, 2024

Dealership Rating
Employee Rating

Bob in Service is EXCELLENT! I purchased my Trail Boss there in 2021 and have loved it! We’ve purchased 5 SUVs from Courtesy in the last 15 years! More

by PhoenixHappyTraverseFamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2024

Courtesy Chevrolet responded

Thank you for sharing your positive experience! We are thrilled to hear that you are loving your Trail Boss purchased from us in 2021. Bob will be delighted to hear your kind words. We truly appreciate your continued loyalty and trust in Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955, over the years. If you ever need anything in the future, feel free to reach out. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

May 10, 2024

Dealership Rating
Employee Rating

Everyone is nice and Knowledgeable, and always willing to work with you to get whatever it is that you want to get done when it come to servicing your vehicle. More

by stuartp560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2024

Courtesy Chevrolet responded

Thank you for your kind words, Stuart! At Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley, we strive to provide excellent service and make sure our customers are satisfied with their vehicle servicing needs. We appreciate your feedback and look forward to assisting you again in the future. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

March 01, 2024

Dealership Rating
Employee Rating

The location was clean, All of the staff was friendly and knowledgeable able the inventory. More

by Driscollsanran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 01, 2024

Courtesy Chevrolet responded

We appreciate you for letting others know about your experience with us here at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

February 29, 2024

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Employee Rating

Excellent service Robert was absolutely professional and provided top notch service . Highly recommend Courtesy Chevrolet for service More

by shnappy2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 01, 2024

Courtesy Chevrolet responded

It’s great to know that Robert provided an exceptional service experience for you here at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

February 24, 2024

Dealership Rating
Employee Rating

Everyone in the service department took care of all my needs. Best of all they gave me a free beverage and lunch while I waited for the oil change. I’ll keep my business with Courtesy Chevrolet. More

by beentherejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Courtesy Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience here at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 14, 2024

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Employee Rating

Courtesy Chevy provides excellent customer service experience! I’m very pleased with the service my service experience I received ! I plan to continue us courtesy in the future! More

by Hmiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2024

Courtesy Chevrolet responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us here at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. We hope that we can have the opportunity to work with you again soon. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

December 18, 2023

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Employee Rating

Had an electrical problem that is extremely hard to resolve when that problem doesn’t present itself at the time of examination and of course it didn’t. The Courtesy service mechanics did everything po More

by Ecoker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2023

Courtesy Chevrolet responded

Thank you for this amazing review and shoutout for Bob! We really appreciate your business here at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. Take care and have a great day, Ernie! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

April 05, 2023

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Employee Rating

I have always had a good experience. They are always quick and let me know if anything is needed. More

by neeksallday
Recommend Dealer
Yes
Apr 06, 2023

Courtesy Chevrolet responded

Thank you for this amazing review! We really appreciate your business here at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

February 17, 2023

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Employee Rating

Had issues at the start of the experience with Montana as a Service Advisor but Mark stepped in and directed me to Bob. The experience was night and day. His communication throughout the process was tremendo More

by JimL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2023

Courtesy Chevrolet responded

Jim, we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

August 25, 2022

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Employee Rating

I have only ever bought one car that wasn't from this dealership and all of them from Lamar McLaughlin. He is easy to work with and and actually cares about what the customer wants! More

by Johnathan.t.cota
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lamar Mclaughlin

Aug 26, 2022

Courtesy Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at Courtesy Chevrolet and I will be sure to relay to the team. Take care and have a great day. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

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