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Courtesy Chevrolet

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.8
4,565 Reviews
We are a Family owned and operated business that takes pleasure in helping people find the cars, trucks, and suv's that meet their needs. The Courtesy Family is here to help, for your service, parts, new or used purchases. Our Internet team operates across the state of Arizona, as well as out of state. Did you know we are the ONLY CHEVROLET Dealership in AZ to offer NO DEALER ADD's on or NEW Chevys in stock? That's right! Our Dealer Ads are FREE Tint, GPS Device, Nitrogen and a FREE Exchange Policy. That is how important your business is to Courtesychev.com. Call now and put us to the test 602 279 3232 or email sales@courtesychev.com. Look us up on Facebook & Twitter to keep updated on the latest specials.
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1233 E. Camelback Road

Phoenix, AZ

85014

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Showing 4,565 reviews

November 03, 2023

I had an absolutely horrible experience with Carlos Valenzuela and his employee. We agreed on the sale of my vehicle and had the contract signed already then they decided they no longer wanted my vehic More

by Vincent
Recommend Dealer
No
Employees Worked With
Carlos .Valenzuela
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Courtesy Chevrolet responded

Thank you for providing us with your feedback, Vincent. We tried to offer the best deal according to the work that needed to be done on the vehicle to account for the cost of the repairs. Unfortunately, our scanner was down at the time you came in and did not start working until the end of the deal. Once the scanner was working, it came back that the vehicle had issues with the Catalytic Converter which is why we had to alter our original offer. If you would like to discuss this further feel free to contact me at your earliest convenience. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

Nov 03, 2023 -

Vincent responded

That’s not the reason for my review. My issue is your employee grabbed the contract, ripped them and then attempted to crumple them up when I tried to retrieve it. He acted in an extremely unprofessional manner and in no way treated me as a customer should be treated. Check your cameras, unless they really don’t work like he claimed. His behavior was unacceptable.

October 31, 2023

Lamar gave me one of the best service ever. He a nice guy he's very honest. If I could give him 100 stars I will give it to him. When I walked into this place I was very nervous but this guy ma More

by Steven Romero Vasquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamar
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Nov 01, 2023 -

Courtesy Chevrolet responded

Thank you so much for taking the time to share your feedback with us, Steven ! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thank you for choosing Courtesy Chevrolet! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

October 28, 2023

Just started the relationship with Erik M. bringing our work trucks in for service and a great start to that relationship has begun. More

by jhlebak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Montoya Fleet Service
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Oct 30, 2023 -

Courtesy Chevrolet responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

October 27, 2023

This is the 4th car that I have purchased through Lamar. He is honest and always has my best interest in mind. I foresee buying more cars through Lamar! More

by tanner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamar Mclaughlin, Barry Bauman, Brock Roulier
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Oct 30, 2023 -

Courtesy Chevrolet responded

Congratulations on your new vehicle, Tanner. Thank you for writing such a great review about your experience here at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley! We appreciate the feedback and are pleased that your experience with Lamar was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

October 18, 2023

Lamar was very friendly and helpful. He was straightforward and made the buying process easy and less stressful. More

by partypandamadness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamar Mclaughlin, Lamar McLaughlin
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Oct 18, 2023 -

Courtesy Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

October 18, 2023

He was very friendly and attentive to all details throughout the sale which was very nice More

by ethenperez88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamar Mclaughlin, Valerie Solis, Lamar McLaughlin
Report | Print
Oct 18, 2023 -

Courtesy Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Ethen. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

October 11, 2023

It was so nice to meet Lamar, he has the knowledge of the trucks we were in the market for. Lamar was so accommodating while we waited and kept in contact with us through the whole process as well. His yea More

by Neyaw14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamar Mclaughlin, Barry Bauman, Valerie Solis, Lamar McLaughlin
Report | Print
Oct 11, 2023 -

Courtesy Chevrolet responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience with us here at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley! We appreciate the feedback and are pleased that your experience with Lamar was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

September 22, 2023

Very professional and kind. Thank you for always keeping my truck in tip top shape More

by angeles.saenz.72
Recommend Dealer
Yes
Employees Worked With
Brian Melendez
Report | Print
Sep 25, 2023 -

Courtesy Chevrolet responded

We appreciate you for letting others know about your experience with us here at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

September 21, 2023

I emailed to get a price on a SS Camaro. One of the salesmen called me to discuss and said he would email a quote. Shortly after, I get a call from a Sales Manager telling me they would be a More

by LSCamaro
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Steve Rimer
Report | Print
Sep 22, 2023 -

Courtesy Chevrolet responded

We appreciate you taking the time to let us know about your experience here at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

Sep 22, 2023 -

LSCamaro responded

I have sent you a reply with my request…..which is what I initially was lead to believe would be possible…….purchase at MSRP.

September 07, 2023

Lamar did an amazing job! He truly understands the art of the deal but in both parties favor. He went above and beyond and accommodated us greatly. I recommend Lamar 100%. We More

by mrbailey203
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamar Mclaughlin, Jimmy Mendez, Valerie Solis, Lamar McLaughlin
Report | Print
Sep 08, 2023 -

Courtesy Chevrolet responded

Thank you for taking the time to leave us such a great review about your experience with us here at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley! We appreciate every hard-working member of our sales team, and we are thrilled to know Lamar went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

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