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Courtesy Chevrolet

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.7
4,581 Reviews
We are a Family owned and operated business that takes pleasure in helping people find the cars, trucks, and suv's that meet their needs. The Courtesy Family is here to help, for your service, parts, new or used purchases. Our Internet team operates across the state of Arizona, as well as out of state. Did you know we are the ONLY CHEVROLET Dealership in AZ to offer NO DEALER ADD's on or NEW Chevys in stock? That's right! Our Dealer Ads are FREE Tint, GPS Device, Nitrogen and a FREE Exchange Policy. That is how important your business is to Courtesychev.com. Call now and put us to the test 602 279 3232 or email sales@courtesychev.com. Look us up on Facebook & Twitter to keep updated on the latest specials.
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1233 E. Camelback Road

Phoenix, AZ

85014

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Showing 4,581 reviews

January 29, 2025

Quick and painless experience, just as it should be! From the top to bottom, very professional and friendly staff. More

by Nathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romario Kassis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Courtesy Chevrolet responded

Thank you, Nathan! We appreciate your kind words about your experience at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. We're thrilled to hear that our professional and friendly staff made your visit quick and painless. We look forward to assisting you again soon! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 24, 2025

Excellent service for many decades and a very well stocked parts department and service technicians. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Jan 27, 2025 -

Courtesy Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about the excellent service and our well-stocked parts department at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. It’s our dedicated technicians that make all the difference. We look forward to serving you for many more decades to come! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 21, 2025

Bernie Flores, was EXTREMELY helpful and polite during our entire visit and he's the type Salesman anybody would love to buy from; EXPERT Courtesy Chevrolet Employee!!!! More

by adh4263
Recommend Dealer
Yes
Employees Worked With
Bernie Flores
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Jan 22, 2025 -

Courtesy Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Bernie. At Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955, we strive to provide exceptional service and it sounds like Bernie exemplified that perfectly. We appreciate your feedback and hope to see you again soon! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 18, 2025

I worked with Victor in Sales and Hector in finance. They were both awesome and went above and beyond to get me a vehicle that fit my current needs. Highly recommend them. More

by michelleh
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Bastida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Courtesy Chevrolet responded

Thank you for your wonderful review, Michelle! I am thrilled to hear that Victor and Hector provided you with such outstanding service at Courtesy Chevrolet. It's great to know they helped you find the perfect vehicle for your needs. We appreciate your recommendation and look forward to welcoming you back soon. Enjoy your new vehicle! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 15, 2025

I appreciated the friendly service and they are honest and transparent with everything and helped me reference my rental - letting me know some of it would be covered by warranty company. Overall great More

by Mizangel2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Jan 16, 2025 -

Courtesy Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you appreciated our friendly service and the honest, transparent communication regarding your rental and warranty coverage. At Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley, we strive to provide great customer service and it’s rewarding to know we met your expectations. We look forward to assisting you again in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 09, 2025

Gracias por la atencion de el sr Juan de ventas y luis de finanzas muy bonitas atenciones y un gran carisma More

by a64molina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Courtesy Chevrolet responded

¡Gracias por compartir tu experiencia! Nos alegra saber que Juan y Luis te brindaron un excelente servicio con su atención y carisma. En Courtesy Chevrolet, nos esforzamos por ofrecer la mejor atención a nuestros clientes. Esperamos verte de nuevo pronto y compartir más momentos positivos contigo. ¡Que tengas un gran día! Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 03, 2025

I recently took my 2019 Chevy Equinox in for service, and I couldn’t be happier with the experience. Matt and the service department were outstanding! They were professional, thorough, and made sure my suv w More

by Rose T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Jan 06, 2025 -

Courtesy Chevrolet responded

Thank you so much for your wonderful review, Rose! We're thrilled to hear that you had such a positive experience with our service department and Matt. It's great to know that your 2019 Chevy Equinox is running like new, and we appreciate your kind words about our team's professionalism and thoroughness. We look forward to serving you again in the future for any of your maintenance needs at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 03, 2025

Excellent customer service! ! They treat you like family and the service department is very fast and courteous!! More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Walls
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Jan 06, 2025 -

Courtesy Chevrolet responded

Thank you for your wonderful feedback, Fred! We're thrilled to hear that you experienced excellent customer service at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. We pride ourselves on treating our customers like family and are glad our service department met your expectations. We look forward to welcoming you back soon! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

December 22, 2024

Great experience quick and easy process thank you for making a service trip stress free More

by Hector Bastida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Courtesy Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with us at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. Our team strives to make every service trip as stress-free as possible. We appreciate your feedback and look forward to assisting you again in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

December 19, 2024

Good afternoon, my name is Damon Denstone. I didn’t meet you yesterday but wanted to share my experience regarding your team. We were treated professionally by Romario upon entering your esta More

by Jakedenstone
Recommend Dealer
No
Employees Worked With
Romario Kassis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Youngren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Courtesy Chevrolet responded

Thank you for taking the time to share your feedback. We sincerely apologize that your visit did not meet your expectations. Providing exceptional service is our top priority, and it’s clear we fell short of delivering the experience you were hoping for. After reviewing the details of your visit, we want to clarify some aspects of the interaction. Our team was following General Motors' guidelines, which require customers to choose between either the Employee Purchase Price or the Dealer Discount but not both. We understand this may have caused frustration, and we truly regret that our efforts to explain this policy left you feeling disrespected or unwelcome. We are committed to fostering a professional and respectful environment at all times. While we strive to provide clear and accurate information, it’s equally important to ensure our communication reflects empathy and understanding. Your feedback has highlighted areas where we can improve, and we will address this internally to prevent similar situations in the future. We hope you’ll reconsider giving us another opportunity to assist you in the future. If you would like to discuss this matter further, please don’t hesitate to reach out to me directly. Thank you again for your feedback, and we wish you the very best with your new vehicle. Sincerely, Jay Schmidtke General Manager Courtesy Chevrolet 480-676-3038

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