Countryside Nissan

I had the worst service experience with this team. The GM called me only to hang up on me when I didn't accept his ultimatum. Get your auto serviced somewhere else. The GM called me only to hang up on me when I didn't accept his ultimatum. Get your auto serviced somewhere else. More

GM Rafael River contacted me. We didn't agree, he felt his team did everything right and I felt I should be eligible for a refund on the second diagnostics charge with the same c We didn't agree, he felt his team did everything right and I felt I should be eligible for a refund on the second diagnostics charge with the same code. He made an ultimatum and let me know he will not be refunding me the diagnostics charge because he has to pay his mechanics and only if I let them work on their $1,100 recommendation he would be willing to take off 15%. I explained with everything that has happened I didn't feel comfortable working with his team, to email me his estimate until I figure out what I can do but I felt stuck. He got condescending and told me he was sorry that I didn't understand how things work, so I replied that I was sorry too that he is not doing a good job explaining it. I asked to speak to his manager and he said there was nobody above him, I pressed to speak to somebody else I could have better dialogue with and he said I can google that information. He then hung up on me. Later he emailed me a name and email: Charlie Swenson but won't finish the conversation and never sent me a revised estimate. Your car will need service at one point, this team does not show they have the care and communication and expertise to help you long-term. The dealership's team will give the same energy their leadership does to clients, I wish I would have read all the bad reviews other Nissan clients had with this team and GM to avoid this dealership. I'm at peace that I won't have to work with them anymore and will not be buying Nissan's in the future. More

The mechanic checked the Sway bars, and I needed to replace both front sway bar links. I was happy that he discovered that before I really had a problem. When I made my appointment, there was so mu replace both front sway bar links. I was happy that he discovered that before I really had a problem. When I made my appointment, there was so much background noise that it was difficult to understand the person I was talking to. He had the call on speaker phone and I asked him to take me off of speaker phone but it was still difficult. I really liked the way you used to make appointments over the phone. Thank you for having tea available. When I found out that I had to have the sway bars replaced the tea made the wait a lot more pleasant. More

I really appreciate the excellent work you do to keep my car running efficiently, rotating the tires as needed and changing the oil. car running efficiently, rotating the tires as needed and changing the oil. More

Good experience and good service Smile team Great place to maitnance your car With confidence place to maitnance your car With confidence More

The young man from the service department who handled my appointment was very courteous, professional, and informative. He told me what the mechanics did on my car, and he gave me all the information that I appointment was very courteous, professional, and informative. He told me what the mechanics did on my car, and he gave me all the information that I need for my next oil change/tire rotation. More

positive experience, returned customer. felt comfortable and not preassured. The entire team was helpful. very happy with my neew to me vehicle. felt comfortable and not preassured. The entire team was helpful. very happy with my neew to me vehicle. More

The sale guy Drew was awesome. He new I just needed the get a car and to go home. The guy selling xtra insurance won’t take no for an answers. Me part sales guy understood that. I He new I just needed the get a car and to go home. The guy selling xtra insurance won’t take no for an answers. Me part sales guy understood that. I bought the package just to get out of there. lol Anyway My experience was ok, but time matters people are busy. More

EVERYTHING WENT WELL. PROCESS OF BUYING A CAR DID NOT TAKE LONG. AMICABLE AND TO THE POINT. PROCESS OF BUYING A CAR DID NOT TAKE LONG. AMICABLE AND TO THE POINT. More

Christian was very informative, helpful and honest. His manager was to. Other staff were very nice. His manager was to. Other staff were very nice. More