Rafael Rivera
Rafael Rivera at Countryside Nissan

Rafael Rivera

General Manager

Countryside Nissan

5750 South La Grange Road
Countryside, IL 60525

4.6
182 Reviews
4.6

182 Reviews

Write a Review

Languages Spoken

Spanish Spanish

182 Reviews of Rafael Rivera

October 19, 2026

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Employee Rating

Once again I had a very positive experience. The advisor was extremely polite. The technician had the car in and out in no time. I would highly recommend this service department. More

by Tommypos
Service Price Transparency
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Recommend Dealer
Yes
Oct 19, 2026

Countryside Nissan responded

Courteous communication and swift turnarounds are values our service department stands by. Knowing you found our advisor polite and that our technician got your Sentra in and out quickly means a great deal to our team. Countryside Nissan Team

October 16, 2026

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Advisor told me all about the inspection and what was critical to fix. I had originally come in for just an oil change More

by warrenrn1
Service Price Transparency
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Recommend Dealer
Yes
Oct 16, 2026

Countryside Nissan responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Countryside Nissan Team

September 14, 2026

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The service department was very helpful. From the advisor, manager and technician, all were great to work with. More

by Tommypos
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Service Time
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Recommend Dealer
Yes
Sep 14, 2026

Countryside Nissan responded

Knowing you found our service team supportive means a lot to us. We’re glad our advisor, manager and technician were a pleasure to work with during your Nissan Sentra service. Your kind words and five-star rating mean a great deal to our team. Countryside Nissan Team

August 23, 2026

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Purchasing a vehicle is a huge investment and I was hesitant but this dealership made my experience and decision to buy an outstanding one!!! The staff provided top tier service, they were very kind, f More

by ptanjale
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Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy, Ramiro Casas-Reyes

Aug 23, 2026

Countryside Nissan responded

Knowing the process felt stress- and hassle-free means a lot to our service team. Hearing you found our staff kind, knowledgeable, and transparent, and appreciated the consistent positive energy during service on your Nissan Rogue is truly rewarding. Countryside Nissan Team

August 13, 2026

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The Sales agent Micheal G was very patient and knowledgeable. The managers were also helpful as well. This was by fare the easiest car purchase. Thank you! More

by Masterj6
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Recommend Dealer
Yes

Other Employees Tagged: Michael Gasinski

Aug 17, 2026

Countryside Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Countryside Nissan are glad to have you as a customer. Countryside Nissan Team

July 17, 2026

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Told problem diagnosis short time cost high didn’t deduct from repair labor very high More

by 258dhl
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Recommend Dealer
No
Jul 22, 2026

Countryside Nissan responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Countryside Nissan Team

July 04, 2026

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Top notch service department. From the service manager to the advisor and technician, everything went great! More

by Tommypos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 04, 2026

Countryside Nissan responded

We’re delighted to hear everything went smoothly with our service department. We’ll share your kind words with the service manager, advisor, and technician. Countryside Nissan Team

June 11, 2026

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We purchased a used vehicle from countryside, Nissan and after returning home, we’re not completely satisfied with it after a review Rafael the general manager contacted us and wanted to make everything rig More

by dsimon4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Orrosquieta

Jun 11, 2026

Countryside Nissan responded

It’s wonderful to hear Rafael and Christian addressed your concerns and that you’re enjoying your 2026 Nissan Murano. Thank you for recommending us following your experience. We look forward to serving you again. Countryside Nissan Team

May 30, 2026

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I was right away made to feel at home. I felt so comfortable and at ease while talking to Rafael and Christian. This is my 4th car that I purchased from this dealership. I will always come More

by MEREDITH.MANIKAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2026

Countryside Nissan responded

Thank you for choosing to purchase your new Nissan Kicks with Rafael and Christian. Your loyalty over four vehicles means a lot to us and we look forward to helping you with your next car. Countryside Nissan Team

March 30, 2026

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Was a good experience sales and service brought my car in for service for 1st oil change and rotate was done very quickly More

by GARYDRAWANT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 31, 2026

Countryside Nissan responded

It was a pleasure assisting with your Nissan Kicks for its first oil change. We’re happy our sales and service teams completed the oil change and tire rotation efficiently. Feel free to come back whenever you need. Countryside Nissan Team

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