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Countryside Nissan

Countryside, IL

4.7
1,821 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Continental Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
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5750 South La Grange Road

Countryside, IL

60525

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Showing 1,821 reviews

August 13, 2024

When you get a "from 1 person and then when it comes time to pay the bill, you get a different". I think that's not cool. But was repaired and it was fixed.Thank you More

by LOONEYTUNES6957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Countryside Nissan responded

LOONEYTUNES6957, we're sorry there was some confusion with your billing. We'd be happy to talk with you more about it if you would like some clarification! Thank you for your business and the positive rating in light of the verbal confusion. If you would like to discuss further, please call our Fixed Operations Director, Diego at 773-954-5642

August 12, 2024

Love the way how he always told me every single thing my truck needed to fix. The guy when I went to get my truck he was very friendly and I give him a 10 because he cares and wash my truck . More

by Leticialagunas@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
Aug 15, 2024 -

Countryside Nissan responded

Thank you, Leticialagunas@yahoo.com, we appreciate your support of our service team! We hope you'll be back for future visits!

August 12, 2024

Quick and fast service and very friendly helpful staff service that accommodated my car oil change. More

by TYRA.JACOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 15, 2024 -

Countryside Nissan responded

Thank you, TYRA.JACOX!

August 12, 2024

Professional, friendly, fast service . I I I I I I I I I I i More

by MIKE@ILKANIC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the names
Aug 15, 2024 -

Countryside Nissan responded

We love it! Thank you, MIKE@ILKANIC.COM

August 07, 2024

BJ Dilloy always provides excellent service and coordination. Service team is good and I live the video they send explaining and showing their findings and recommendations More

by MINI230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Countryside Nissan responded

Wonderful news! WE are so pleased that BJ providing you a 5 STAR experience! Thank you, MINI230!

August 06, 2024

Great service, very friendly staff , really fast service, perfect waiting area, very clean and close to home More

by juliarias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Countryside Nissan responded

Thank you, Juliarias! We are so pleased to read that you had a 5 STAR experience with our team at Countryside Nissan!

August 06, 2024

The staff at this location is amazing. I always have a pleasant experience and get all my questions answered. Always happy to schedule my services here. More

by kusnierza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
Aug 10, 2024 -

Countryside Nissan responded

Thank you, kusnierza! We appreciate your continued support of our service department and team!

August 06, 2024

How do you sell somebody car with bad tires and with no Jack not even a lug wrench More

by NOEL_MAGOUIRK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jaime Avelar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Countryside Nissan responded

Noel_Magouirk, this certainly seems out of the ordinary. Unless this vehicle was sold "as is" all of those items should have been addressed. We're sorry that you are unhappy and our leadership team will research and contact you, assuming Jaime has not done so already.

August 05, 2024

BJ is always pleasant. I brought my car in, BJ diagnosed it. He called me with a plan of action and repaired my car in a timely manner. More

by qbirt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Countryside Nissan responded

Thank you, qbirt! We love it when a plan comes together!

August 05, 2024

This dealership service dept is very efficient and friendly. Everyone is pleasant and knowledgeable also More

by TORMEYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Countryside Nissan responded

Thank you, TORMEYS! We appreciate your 5 STAR rating and your kind words about the team!

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