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Countryside Nissan

Countryside, IL

Overview
Employees
Reviews
Vehicles
4.7
1,819 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Continental Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
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5750 South La Grange Road

Countryside, IL

60525

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Showing 1,819 reviews

August 17, 2024

They had me in and out in about 45 mins for an oil change- which was great! More

by Loriahardman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uvaldo
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Aug 19, 2024 -

Countryside Nissan responded

Thank you, Loriahardman, we're happy to know we were able to provide you a timely service! We appreciate you taking the time to share!

August 16, 2024

The salesman lied about the actual price of the Sentra I purchased by $2300. The price he showed me on the iPad was 19,722 but my paperwork shows I paid $22,000. They just lost my business and we are actual More

by OZZIEROD78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim Duda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Chavez
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Aug 19, 2024 -

Countryside Nissan responded

OZZIEROD78, we are looking into the details you have laid out to get a better understanding of the situation. What you have described is not our business model. IF you prefer to contact our GM at your convenience, please call Rafael at 630-200-5717

Aug 19, 2024 -

Countryside Nissan responded

OZZIEROD78, our team has looked at your paperwork and the good news is that it reveals no one lied to you! The vehicle you purchased was $19,722, you also purchased the 'pulse' brake light and paid the destination fee which total the additional $2300. I'm not sure that knowing the difference will make you feel better in total. Again, our GM Rafael is available to speak with you regarding your concerns if you'd like to share more with him.

Aug 22, 2024 -

OZZIEROD78 responded

Good morning, thay is incorrect. The price on paperwork shows 22,000 and not 19,700. There is no itemized amount for a destination fee on my paperwork. Also, I was never asked about the"pulse brake light option" by the salesman. Im not even sure what that is. Either way, my paperwork doesn't show the proper agreed upon price of 19,700 so therefore, you are not practicing what you are advertising. If you would like to make this right, have your Manager Rafael give me a call so we can resolve this issue. If he doesn't call, I will continue to advise all the individuals I know and who I network with not to visit your dealership and others including on social media.

August 16, 2024

El chico Jaime tuvo muy buena asesoría y atención , recomiendo la agencia , los mejores de Chicago 😉 More

by SOTILLOMARIELA6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Countryside Nissan responded

SOTILLOMARIELA6, ¡Gracias por compartir su calificación de 5 ESTRELLAS para Jaime y Countryside Nissan!

August 15, 2024

Long standing customer. Tim, Lance,, Chuck and Kuba are professional. customer focused and knowledgeable. If you are looking to lease/but a car this dealership is the place More

by car
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Duda and Lance Aleverez
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Aug 15, 2024 -

Countryside Nissan responded

Love it! Thank you, 'car', for your 5 STAR rating and support for the Tim, Lance, Chuck and Kuba!

August 15, 2024

The process went smoothly and would recommend. Chuck made sure to cover all questions and concerns we had. He made the process painless. More

by SEROPIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Countryside Nissan responded

Thank you, SEROPIAN! We love your endorsement for Chuck and we appreciate your business!

August 15, 2024

The employees were courteous and time considerate. They also came and explained to me the procedures concerning the truck. I enjoyed seeing the video, even if it was beyond me. They fixed a low tire More

by eileenturner54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Countryside Nissan responded

eileenturner54, Thank you for sharing your 5 STAR rating and kind words for the team.

August 14, 2024

When looking for a new Nissan definitely work with Chuck he is great and knowledgeable More

by Hnajman1977
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Countryside Nissan responded

Thank you, Hnajman1977! We appreciate your business and your kind words for Chuck!

August 14, 2024

Esta vez quede contenta , me dio gusto que tengan mas personal Hispanos y el encargado Diego Valle muy amable More

by Susy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Countryside Nissan responded

¡Apreciamos su apoyo! ¡Estamos emocionados de tener un equipo maravilloso en Countryside Nissan y especialmente emocionados de tener a Diego!

August 13, 2024

When you get a "from 1 person and then when it comes time to pay the bill, you get a different". I think that's not cool. But was repaired and it was fixed.Thank you More

by LOONEYTUNES6957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Countryside Nissan responded

LOONEYTUNES6957, we're sorry there was some confusion with your billing. We'd be happy to talk with you more about it if you would like some clarification! Thank you for your business and the positive rating in light of the verbal confusion. If you would like to discuss further, please call our Fixed Operations Director, Diego at 773-954-5642

August 12, 2024

Love the way how he always told me every single thing my truck needed to fix. The guy when I went to get my truck he was very friendly and I give him a 10 because he cares and wash my truck . More

by Leticialagunas@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
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Aug 15, 2024 -

Countryside Nissan responded

Thank you, Leticialagunas@yahoo.com, we appreciate your support of our service team! We hope you'll be back for future visits!

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