Corwin Toyota Boulder

TL;DR: Bought a used LX 570 from Toyota of Boulder. Audio system failed immediately after purchase, cost me over $2K to fix. Dealership ignored my calls and didn’t take responsibility. Car runs great n Audio system failed immediately after purchase, cost me over $2K to fix. Dealership ignored my calls and didn’t take responsibility. Car runs great now — but only thanks to the previous owner, not them. Check everything before you buy. Last October, I bought a used LX 570 from Toyota of Boulder. The price was fair, and the salesman was decent — but the finance rep could use a lesson in basic customer service. Unfortunately, the real issue started after I drove off the lot. While still in Boulder, I noticed a serious audio glitch: the sound system would skip based on how fast I was driving — fine in park, but terrible on the road. With a long 6-hour drive back to New Mexico ahead and no time to turn back (my pitbull was home alone), I pushed through the trip. I contacted Lexus of Albuquerque and had the vehicle checked just two days later. Their techs discovered the Mark Levinson amplifier was shot and that several fault codes were likely present before the sale. It cost me over $2,000 to fix, though Lexus helped by only charging me for the part. The vehicle was out of commission for two weeks while repairs were completed. I tried getting a response from the salesman and his GM — calls and messages were ignored after a brief missed call. I later found that the issue may have stemmed from a botched battery installation, something known to cause problems in these SUVs. Nine months later, the vehicle runs great — thanks to the previous owner’s care, not the dealership. I’m writing this now to warn future buyers: test everything before you sign. Don’t assume issues will be made right after the sale, because in my case, they clearly weren’t. More

Quality work but needs to improve communication on status while waiting for work to be completed while waiting for work to be completed More

Great but expensive again I did not plan on getting a brake job again after last year brake job again after last year More

I was so happy to find my car here! Ronnie Smith was very kind, personable, and worked diligently to help me get a car that I really love! Ronnie Smith was very kind, personable, and worked diligently to help me get a car that I really love! More

I did not require work from Service Department. I worked with Joseph Garcia in Sales I worked with Joseph Garcia in Sales More

very polite staff; comfortable waiting room; easy to schedule appointment; worked on car promptly upon arrival schedule appointment; worked on car promptly upon arrival More

Amy has done a wonderful job both times I've come in for service. 1. She let me know up front to expect a wait as the staff was lower than normal. I greatly appreciate her setting expectations. 2. Greet service. 1. She let me know up front to expect a wait as the staff was lower than normal. I greatly appreciate her setting expectations. 2. Greets people in a very friendly manner, smiling and happy. 3. She informed me throughout the process on my last visit. 4. She is prompt and attentive while I was requesting some additional items to be inspected. 4. She is an example of a model employee in her role. I appreciate every department at Corwin as I have had experiences with sales, service, and the parts departments. Thank you Amy and Corwin Toyota! More

great service, very friendly and willing to accommodate to my budget. I will recommend to all my friends Boulder Toyota to my budget. I will recommend to all my friends Boulder Toyota More

Could do a better job tutoring car’s media dashboard and provide the timeline for new car registration and auto payments provide the timeline for new car registration and auto payments More

Working with Rork always makes the service appointment seamless and thorough. It is a good experience. seamless and thorough. It is a good experience. More