Cortese Ford Lincoln - Service Center

Dropped off my 2014 Expedition for the diagnosis of AC and exhaust manifold. They did a fantastic job, except two things which is the reason for a 4/5 star. 1. The two AC charge valves were missed after t and exhaust manifold. They did a fantastic job, except two things which is the reason for a 4/5 star. 1. The two AC charge valves were missed after the work, and he gave me two brand new caps. 2. The access door under the glove box was open when they finished the job. More

Harry as always took great car of my 2021 GT500. The guys at the counter are helpful also a bunch of good guys. Dennis Capriotti The guys at the counter are helpful also a bunch of good guys. Dennis Capriotti More

What should have been a 4 hour job at most turned into a 4 day ordeal without my car. Then I had to bring it back because the mechanic left a tool in the door panel. 4 day ordeal without my car. Then I had to bring it back because the mechanic left a tool in the door panel. More

Really like the service quality (now feel the difference while driving) and customer service, who went above and beyond to accommodate my extra request. Thanks while driving) and customer service, who went above and beyond to accommodate my extra request. Thanks More

Very fast getting my services completed. Exceeded expectations. Worst part is requiring a 15 word review. Exceeded expectations. Worst part is requiring a 15 word review. More

Excellent customer service. My vehicle was ready on time but the cost was pricey. $878. My vehicle was ready on time but the cost was pricey. $878. More

Great service. Got the work done in record time and I was able to pick my vehicle up ahead of time. Got the work done in record time and I was able to pick my vehicle up ahead of time. More

Polite, respectful, courteous, friendly, the service department was speedy for the work completed during the appointment. department was speedy for the work completed during the appointment. More

My truck was with the dealership for 2 months after having a scheduled appointment. I was told my truck would be fixed on the date of my appointment 08/29/22 and here we are 10/03/2022 and I just had t having a scheduled appointment. I was told my truck would be fixed on the date of my appointment 08/29/22 and here we are 10/03/2022 and I just had to take my vehicle to another repair shop as FORD was unable To provide a date on a part. For 2 months I called and called and would be told “we have no date” or “I will contact the parts manager and give a call back with a satellite and I would NEVER receive a call back they also NEVER told me that this part was on back order, I found this information out from the repair shop that will be fixing my vehicle, the part that I’ve been waiting on since august is on back order until December of 2022. And the dealership NEVER told me this information. I will NEVER purchase another ford vehicle this was my first experience with a car note and FORD has made it the absolute worst. I will never purchase another ford vehicle. Horrible customer service, horrible vehicles I’ve had this car for 2 years and the turbo charger is “faulty”. 0 accommodations, not even an attempt. Absolutely horrrible! More

Brought my 04 mustang in for annual inspection. Everything went well. Al and Scott were courteous, professional and had me on my way in no time. Great place for sales and service Everything went well. Al and Scott were courteous, professional and had me on my way in no time. Great place for sales and service More