Cortese Ford Lincoln - Service Center

My repair was done quickly (i was coming in for a recall on my car), and my car was still nice and clean inside when I got it back. I dropped it off on a Monday after close despite my appointment being at 7 on my car), and my car was still nice and clean inside when I got it back. I dropped it off on a Monday after close despite my appointment being at 7am Wednesday and my car was ready for pickup at 10am Tuesday! More

When I called for service I was greeted by a young lady who scheduled the appt. Then I called back to see how much time the appointment, she knew and advised me. I brought the car in and the gentleman at t who scheduled the appt. Then I called back to see how much time the appointment, she knew and advised me. I brought the car in and the gentleman at the desk advised me of other items that were needed and said the advisor would contact me to discuss after they looked at the car. Jack called me back to give me more information to make choices. When I returned to pick up the car, he had a mechanic to go get the car for me. All was an excellent experience. More

service was fine some communication issues but I understand things happen. Overall pleased with my work. understand things happen. Overall pleased with my work. More

My service appointment, was quick and customer service and non customer service employees were friendly. and non customer service employees were friendly. More

Everything is working top shape after my last visit. I appreciate them doing the repair at no charge on a previously charged repair as well. I appreciate them doing the repair at no charge on a previously charged repair as well. More

Darren did the intake, I called at the end of the day for progress report. It wasn't Darren, but the guy I dealt with when I picked it up, answered my questions - identified the codes that surfaced and thei progress report. It wasn't Darren, but the guy I dealt with when I picked it up, answered my questions - identified the codes that surfaced and their implication. More

The team is always friendly and engaging. Darren does a great job getting to know you and communicates well. Darren does a great job getting to know you and communicates well. More

Excellent service staff at Cortese Ford Jack Hawes service advisor makes it easy to schedule and accommodating and knowledgeable Professional and the technicians are excellent and able to easily wor service advisor makes it easy to schedule and accommodating and knowledgeable Professional and the technicians are excellent and able to easily work on Hybrid and PHEV vehicles Trustworthy Highly recommend Cortese Ford More

As always the service was friendly and Courteous. I came in without an appointment and Jack got me right in. I was in and out within an hour. I came in without an appointment and Jack got me right in. I was in and out within an hour. More

Very Good Service, Good communication and fast. They went above and beyond for me. Thank You They went above and beyond for me. Thank You More