Cortese Ford Lincoln - Service Center
Rochester, NY
1,211 Reviews of Cortese Ford Lincoln - Service Center
service was fine some communication issues but I understand things happen. Overall pleased with my work. understand things happen. Overall pleased with my work. More
My service appointment, was quick and customer service and non customer service employees were friendly. and non customer service employees were friendly. More
Everything is working top shape after my last visit. I appreciate them doing the repair at no charge on a previously charged repair as well. I appreciate them doing the repair at no charge on a previously charged repair as well. More
Darren did the intake, I called at the end of the day for progress report. It wasn't Darren, but the guy I dealt with when I picked it up, answered my questions - identified the codes that surfaced and thei progress report. It wasn't Darren, but the guy I dealt with when I picked it up, answered my questions - identified the codes that surfaced and their implication. More
The team is always friendly and engaging. Darren does a great job getting to know you and communicates well. Darren does a great job getting to know you and communicates well. More
Excellent service staff at Cortese Ford Jack Hawes service advisor makes it easy to schedule and accommodating and knowledgeable Professional and the technicians are excellent and able to easily wor service advisor makes it easy to schedule and accommodating and knowledgeable Professional and the technicians are excellent and able to easily work on Hybrid and PHEV vehicles Trustworthy Highly recommend Cortese Ford More
As always the service was friendly and Courteous. I came in without an appointment and Jack got me right in. I was in and out within an hour. I came in without an appointment and Jack got me right in. I was in and out within an hour. More
Very Good Service, Good communication and fast. They went above and beyond for me. Thank You They went above and beyond for me. Thank You More
They had an opportunity to rip me off for additional service and products, but failed to do so. You'll need to talk to them about that. If word gets out that they show signs of personal integrity, they service and products, but failed to do so. You'll need to talk to them about that. If word gets out that they show signs of personal integrity, they could damage the brand. More
They do a great job with service and the price is fair. Vehicle was ready on time as always. Vehicle was ready on time as always. More