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Cortese Ford Lincoln - Service Center
Rochester, NY
1,211 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,211 Reviews of Cortese Ford Lincoln - Service Center
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March 08, 2023
Excellent service and dealership! Sale impressive follow up and vehicle test and checking and maintenance impressive Sale impressive follow up and vehicle test and checking and maintenance impressive More
by wochaya
Verified Customer
March 07, 2023
Cortese Ford has always treated me right. This visit was no exception. Service was done in less than 1 hour, and I was back on the road. This visit was no exception. Service was done in less than 1 hour, and I was back on the road. More
by tez14623
Employees Worked With
March 07, 2023
I am very happy with the purchase of my new F150. David Vito was my sales person. I started with Lisa Godar through an email, she introduced me to John Cortese who then introduced me to David Vito. David Vito was my sales person. I started with Lisa Godar through an email, she introduced me to John Cortese who then introduced me to David Vito. My next contact was with Chris in finance, great person! All of the folks I have had contact with are good folks! The service department is also very good and Darren and Jack take good care of me. I was introduced to Tom in the service department and we had a very nice chat after he had done some work on my new F150 to transfer my tonneau cover from my 2017 F150 to my new 2022 F150. Thank you to all! More
by wilsonw
Employees Worked With
Other Employees :
Darren VanOrden, Tom in service and David Vito
March 03, 2023
I really enjoy the fact that they have experienced mechanics that have been there for a long time they're good They know job,you cannot buy experience a very viable asset to the Ford company mechanics that have been there for a long time they're good They know job,you cannot buy experience a very viable asset to the Ford company More
by guykush88
Employees Worked With
March 02, 2023
They were closed by the time I got there to pick up my car but someone was waiting for me. car but someone was waiting for me. More
by celanire1
Employees Worked With
February 23, 2023
They took me in with no appointment. I was there for a oil change and they said it would be a least a hour and it was. I believe it was less than a hour. Great job guys I was there for a oil change and they said it would be a least a hour and it was. I believe it was less than a hour. Great job guys More
by gwendolyn62
Employees Worked With
February 19, 2023
Everyone was helpful and made the process easy. However I purchased an extended warranty and it is not showing up on the ford app or when I do a ford warranty check. However I purchased an extended warranty and it is not showing up on the ford app or when I do a ford warranty check. More
by ncalk22
Employees Worked With
February 14, 2023
I have always had a very positive experience with Cortese ford service center on west Henrietta rd. Courteous, efficient, and knowledgeable! ford service center on west Henrietta rd. Courteous, efficient, and knowledgeable! More
by dking57143
February 13, 2023
Very good customer service experience. Jack let me know the status of the service multiple times. Thank you. Jack let me know the status of the service multiple times. Thank you. More
by matt.cairo
Employees Worked With
February 13, 2023
It was easy to schedule appointment, easy drop off and pick up car when finished. pick up car when finished. More
by kskg
Employees Worked With
