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Cortese Ford Lincoln - Service Center
Rochester, NY
1,211 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,211 Reviews of Cortese Ford Lincoln - Service Center
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April 26, 2023
I was received very friendly and my warranty work was done very quickly. The have a nice working area for working while I was waiting. I have a nice conversation with Darren about my recently purchased done very quickly. The have a nice working area for working while I was waiting. I have a nice conversation with Darren about my recently purchased vehicle. He team was involved in getting it ready for sake and gave me some interesting information about my Ford Fiesta. Will for sure be a repeat customer. More
by Alan M.
Verified Customer
April 24, 2023
Jack is a great service manager! Was very quick to getting answer and service done to vehicles Was very quick to getting answer and service done to vehicles More
by PNOBLE001
Employees Worked With
April 22, 2023
I have been a customer of Cortese for years. The service department has always been excellent with tips and advice on how best to maintain my Fusion Hybrid. The full service team has always on The service department has always been excellent with tips and advice on how best to maintain my Fusion Hybrid. The full service team has always only advised needed repairs and, on occasion, inspected a problem that turned out minor and easily fixed without charge. I am often questioned on why I take my car to a dealer assuming I should shop around for service. My response always refers to my trust in Cortese, the use of Ford parts, and the knowledge that when the service is done, my car is running as close to the original condition as when I purchased the vehicle as possible. While over the years I have worked with most every member of the service team, this most recent visit was handled by Al. His friendly manner is a good example of why Cortese will remain my trusted service center. More
by dexterwinter
April 22, 2023
The were very helpful with being seen and getting tires on a very short notice. on a very short notice. More
by masonsbay
April 21, 2023
been coming here for the last 3 years no one beats their speed of service or their customer relations i always know what’s going on with my car while they are working on it. updating me if there are any iss speed of service or their customer relations i always know what’s going on with my car while they are working on it. updating me if there are any issues or underlining problems i did not know about before my service. it’s what keeps me coming back. More
by a.norsen
Employees Worked With
Other Employees :
Dave Robinson
April 21, 2023
Always great service when I bring in my escape. Very professional service department. Did a great job! Very professional service department. Did a great job! More
by djnike22
Employees Worked With
April 17, 2023
Over 53000 dollar ford wants me to pay to insert g p s no way way More
by brackandtinker
Employees Worked With
April 15, 2023
Brand new windshield wiper’s were taken out of my back seat. And my motorcycle key fob that was in my truck was also taken! Will never recommend this dealership or service center. seat. And my motorcycle key fob that was in my truck was also taken! Will never recommend this dealership or service center. More
by mfeary919
Employees Worked With
April 05, 2023
I loved that there was no wait time. My 7:30am appointment started on time and there was a quick review of what was to be looked at/completed. Al was great! My 7:30am appointment started on time and there was a quick review of what was to be looked at/completed. Al was great! More
by Brian
Employees Worked With
