Cortese Ford Lincoln - Service Center

Handled recall easily and provided shuttle. Requested update to maps. Charged me to do that but updated Sync and then me I needed to do maps update myself at additional charge. Was not plea Requested update to maps. Charged me to do that but updated Sync and then me I needed to do maps update myself at additional charge. Was not pleased they were not upfront about this but they were nice enough and helpful. More

Very pleased with service department on handling vehicle and getting it back in a timely manner. and getting it back in a timely manner. More

Great, friendly service. Always keeps in touch with progress and suggestions. Never high pressure. Would recommend. Always keeps in touch with progress and suggestions. Never high pressure. Would recommend. More

Friendly service by both Jordan and Ed. Didn’t complete oil change to go with battery change. Car there for 3 days, by my choice, but service should have seen NYS inspection was due. I was Didn’t complete oil change to go with battery change. Car there for 3 days, by my choice, but service should have seen NYS inspection was due. I was informed at pick up and now have to reschedule. Could have been done while there, if noticed. More

The people and service at cortese ford are ALWAYS knowledgable, helpful and friendly.... they're the best !!! knowledgable, helpful and friendly.... they're the best !!! More

Very friendly, helpful and efficient. Didn’t wait as long as I expected to. I’ll come back again. Didn’t wait as long as I expected to. I’ll come back again. More

For vehicle appt Cortese Ford was great, and AL Rosseter was great for communication for my vehicle being taken care of. Thank you AL for being there for all us customers!!! Rosseter was great for communication for my vehicle being taken care of. Thank you AL for being there for all us customers!!! More

Had an appointment for the works. Decent wait time easy process. Jack was great! Will visit again Decent wait time easy process. Jack was great! Will visit again More

Jack is always responsive and communicates very well with me - I don't have to ask or wonder about the status of my repair or service. He is always on top of things and makes me feel like a valued customer. me - I don't have to ask or wonder about the status of my repair or service. He is always on top of things and makes me feel like a valued customer. More