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Cortese Ford Lincoln - Service Center
Rochester, NY
1,211 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,211 Reviews of Cortese Ford Lincoln - Service Center
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July 23, 2023
Jordan and Ed are among the best in the auto service business. My experience in Cortese’s service department was a pleasant surprise. The sales department on the other hand should take a lesson on how a business. My experience in Cortese’s service department was a pleasant surprise. The sales department on the other hand should take a lesson on how a customer should be handled. More
by lynnferrera
Employees Worked With
Jordan. And Ed. Both 5 star
July 21, 2023
As always, courteous, on time, kept me informed, asked for permission to initiate the job as it was not covered by my service plan. Cortese FORD is the only dealer I used for all my cards, all of them FO for permission to initiate the job as it was not covered by my service plan. Cortese FORD is the only dealer I used for all my cards, all of them FORD! More
by Larry A
Verified CustomerJuly 21, 2023
Easy online scheduling, and the service Manager (Al), kept me in the loop the whole day. Great communication and picked up vehicle as scheduled. Thanks kept me in the loop the whole day. Great communication and picked up vehicle as scheduled. Thanks More
by DAVID.BILODEAU
Employees Worked With
July 21, 2023
I was so glad to get an appointment quickly. I feel I have a good relationship with Darren after working with him for so many years. He is always so helpful and makes everything easy for me. I feel I have a good relationship with Darren after working with him for so many years. He is always so helpful and makes everything easy for me. More
by pedinurse95
Employees Worked With
July 20, 2023
Clean curious friendly. Took me right away and helped me out of a possible situation where I could have been stranded Took me right away and helped me out of a possible situation where I could have been stranded More
by Craigafortier
July 17, 2023
The service advisors are knowledgeable, friendly, and communicative. They're always willing to take a question by call or text. communicative. They're always willing to take a question by call or text. More
by jajaem112
July 17, 2023
Al is knowledgeable and provides great service every time! I can depend on him and trust him with service to my vehicle. I have nothing but good things to say about Cortese Ford. time! I can depend on him and trust him with service to my vehicle. I have nothing but good things to say about Cortese Ford. More
by titony1208
Employees Worked With
July 13, 2023
Cartell was great. Service was great. Thanks so much. Everything went very well everyone was helpful Service was great. Thanks so much. Everything went very well everyone was helpful More
by mabkev1
July 11, 2023
On time on time, promise was capped knee appearance. Vehicle was ready need full of gas. People were pleasant, not too pushy. Vehicle was ready need full of gas. People were pleasant, not too pushy. More
by xpolerjohn
July 10, 2023
Great dealership with excellent, knowledgeable people. Have always received very good service from them. Service writer Jack Hawes was especially helpful. Have always received very good service from them. Service writer Jack Hawes was especially helpful. More
by tez14623
Employees Worked With
