Cortese Ford Lincoln - Service Center

I was very disappointed with my service this visit. I had a 7:30 appointment and did not have any info back until the next day. After that it took 4 more days to get my truck back. This was also for br I had a 7:30 appointment and did not have any info back until the next day. After that it took 4 more days to get my truck back. This was also for brake service on a wheel that had just been serviced 4.5 months prior. I was charged again for pads and rotor. I had to call for updates and quite often my calls would not be returned. I also left a message for the service manager about not getting updates or my calls returned and never heard back from him either. I understand being busy but it doesn't take that long for a quick update call. More

On time, efficient and convenient. I am handicapped and this service met my needs for auto repair I am handicapped and this service met my needs for auto repair More

The service department at Cortese I think is the best service department I’ve ever been to and sales department is the only one that me and my wife buy from Cortese works for us service department I’ve ever been to and sales department is the only one that me and my wife buy from Cortese works for us More

My vehicle was diagnosed and repaired in timely manner. Excellent service. Thanks Al and Jack. Excellent service. Thanks Al and Jack. More

Prompt service repairs done right the firs. First time washed car before i picked it up very fast serviceime First time washed car before i picked it up very fast serviceime More

Prompt professional clean very friendly personnel keeps you up to date about your vehicle if they have to do more work than you thought you up to date about your vehicle if they have to do more work than you thought More

Excellent service. Al Rosseter checked me in and got new tires installed and aligned, new air filter, oil change and a NYS inspection. The work was completed quickly an Al Rosseter checked me in and got new tires installed and aligned, new air filter, oil change and a NYS inspection. The work was completed quickly and properly. Cortese service coupons saved me some money. More

Al greeted me, got me checked in for “the works”, offered coffee as I was waiting and checked me out when Scott finished the service. He even reminded me to use my rewards. Scott even took care of the wipe coffee as I was waiting and checked me out when Scott finished the service. He even reminded me to use my rewards. Scott even took care of the wiper arm recall. Truck was clean, as was the waiting room. They were all polite, professional and friendly. We’ve never had an issue with them in almost 30 years of bringing our vehicles there. More

I had a great experience. My service rep Al had attention to detail, gave me sound advice regarding my truck repairs, and assisted with working with the manager to help me aff My service rep Al had attention to detail, gave me sound advice regarding my truck repairs, and assisted with working with the manager to help me afford the work. Al was a pleasure to work with, and I know he "has my back". I also appreciate Cortese Ford getting the brake repairs done very quickly (expedited by 2 techs), so that I could use my truck to tow my RV the next day! Thank you Cortese and Al - you are top notch brand ambassadors for the great American Ford company! 🇺🇸 More

Have always had wonderful service from Cortese Service Department. I have always gone to the Mercury shop and been outstanding pleased. This is first time I recall having gone to the Ford Center. I was Department. I have always gone to the Mercury shop and been outstanding pleased. This is first time I recall having gone to the Ford Center. I wasn't aware when I made the Saturday appointment that Lincoln no longer service department was open & was made at the Ford center. All went very well, pleasant staff, very efficient and was a very good experience. Highly recommend Cortese Service departments. I use have dealt with Ed Smith who I very highly praise & enjoy dealing with... he's wonderful. Thank you. More