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Cortese Ford Lincoln - Service Center

Rochester, NY

4.6
1,229 Reviews

1,229 Reviews of Cortese Ford Lincoln - Service Center

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February 19, 2024

I recently went in for a New York State inspection,tire rotation and oil and filter change. They did a great job on everything in the expected amount of time. More

by paullozowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Cortese Ford Lincoln responded

Thank you for your business and the great review!

February 17, 2024

Great service. Knowledgeable, friendly, courteous and efficient. The service we receive is what keeps us coming back to Cortese. More

by gosman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Cortese Ford Lincoln responded

Hello Gosman, we are grateful for your business. Welcome to our Family!!!

February 16, 2024

I switched to this dealership after sub par work and lack of customer support from the others. Since the move I have been pleased with the work they have done on my trucks. Has always Been easy to schedule More

by Conwapt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Cortese Ford Lincoln responded

Thank you so much for the kind words. We welcome you...and thank you for your business.

February 05, 2024

Unemployment stinks. I had a followup with a recall for my 2013 Escape. On the day of my scheduled appointment, I dropped off my car and in reply to the question if I nee More

by CstmrSrvcAgent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Cortese Ford Lincoln responded

Thanks for your business. We appreciate your business and the great review!

February 02, 2024

Had my truck in for a safety recall and to fix my 12 volt outlet. Part was ordered, arrived within a week. Dropped off my truck in the morning, was finished by 10am. I really like the communication I receive More

by anglerrush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Cortese Ford Lincoln responded

Angel, thank for the great review! We appreciate your business.

February 01, 2024

I had a safety recall on my vehicle; got it in with no problem. Fast and courteous service. More

by tcreller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
February 01, 2024

everything was nice about it, they treat us well and the car was as expected More

by kinam.diaz
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Robinson
Feb 08, 2024 -

Cortese Ford Lincoln responded

Kiinam, thank you for your business and we appreciate the feedback.

January 31, 2024

Great service with very friendly staff! I would definitely recommend this place to all my friends and family. More

by Mars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Robinson
Feb 01, 2024 -

Cortese Ford Lincoln responded

Mars, thank you so much for your kind words!

January 29, 2024

This is a great dealership I have never had any problems with the work that they have done on my vehicle will buy my next vehicle from them also and will have them do any work that is needed on my next vehi More

by kdavis53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2024

Cortese did a great job with my car. From setting up the appointment, to clear communication throughout the process, to addressing the issue. Thank you Cortese. More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Cortese Ford Lincoln responded

Thanks for the great review. We appreciate you!

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