Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cortese Ford Lincoln
Rochester, NY
2,247 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,247 reviews
April 27, 2022
Although I rated 5 stars, and I've purchased 2 Escapes here, and I've been a customer for 9 years, I probably won't be back. At my inspection appointment last Fall, I was told I need something done to my here, and I've been a customer for 9 years, I probably won't be back. At my inspection appointment last Fall, I was told I need something done to my brakes the would cost $500.00 plus. But, I passed the inspection. Told I would be ok if the Winter was mild. I had only 24,000 miles on the car. I asked to speak to the service manager at this oil change appointment on 4/20, but no one spoke to me. I've had no problems with my brakes. More
by SCJ25
Verified CustomerEmployees Worked With
Helpful April 25, 2022
Excellent customer service. Everyone was professional, knowledgeable and nice.I will recommend cortese ford. Thanks Everyone was professional, knowledgeable and nice.I will recommend cortese ford. Thanks More
by aanih
Employees Worked With
Other Employees :
Dave Robinson
April 22, 2022
The service was excellent as far as it goes but the work could not be completed because parts were not available . could not be completed because parts were not available . More
by BKELLER482
Employees Worked With
April 22, 2022
Service is always good, advisors and techs are knowledgeable and friendly. Always get the work on my car done in a timely manner. knowledgeable and friendly. Always get the work on my car done in a timely manner. More
by Abonanni72
April 22, 2022
I was very pleased with the knowledge, courtesy and professionalism of the entire staff. Everyone was very helpful and went out of their way to make purchasing the vehicle a pleasant experience. professionalism of the entire staff. Everyone was very helpful and went out of their way to make purchasing the vehicle a pleasant experience. More
by rap32
Employees Worked With
April 22, 2022
Professional and friendly service. Very thorough process and positive experience. Would recommend to family and friends. Very thorough process and positive experience. Would recommend to family and friends. More
by mikeg.rba
April 18, 2022
Dealership was pleasant and easy to work with. Nothing to complain on our end. The staff was great Nothing to complain on our end. The staff was great More
by jacobkattner
