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Cortese Ford Lincoln
Rochester, NY
2,332 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,332 reviews
January 30, 2023
My service appointment, was quick and customer service and non customer service employees were friendly. and non customer service employees were friendly. More
by JOHNCARNEVALE1971
Verified CustomerEmployees Worked With
Other Employees :
Dave Robinson
January 30, 2023
Everything is working top shape after my last visit. I appreciate them doing the repair at no charge on a previously charged repair as well. I appreciate them doing the repair at no charge on a previously charged repair as well. More
by mathewtjones21
Employees Worked With
Other Employees :
Whichever technician did the work for me
January 27, 2023
Darren did the intake, I called at the end of the day for progress report. It wasn't Darren, but the guy I dealt with when I picked it up, answered my questions - identified the codes that surfaced and thei progress report. It wasn't Darren, but the guy I dealt with when I picked it up, answered my questions - identified the codes that surfaced and their implication. More
by djc11_54
Employees Worked With
January 27, 2023
The team is always friendly and engaging. Darren does a great job getting to know you and communicates well. Darren does a great job getting to know you and communicates well. More
by CHRISMADDALENO
January 26, 2023
Excellent service staff at Cortese Ford Jack Hawes service advisor makes it easy to schedule and accommodating and knowledgeable Professional and the technicians are excellent and able to easily wor service advisor makes it easy to schedule and accommodating and knowledgeable Professional and the technicians are excellent and able to easily work on Hybrid and PHEV vehicles Trustworthy Highly recommend Cortese Ford More
by swathes-musings.0t@icloud.com
Employees Worked With
January 26, 2023
As always the service was friendly and Courteous. I came in without an appointment and Jack got me right in. I was in and out within an hour. I came in without an appointment and Jack got me right in. I was in and out within an hour. More
by zeinerr
January 23, 2023
Very Good Service, Good communication and fast. They went above and beyond for me. Thank You They went above and beyond for me. Thank You More
by bmartin131
January 20, 2023
They had an opportunity to rip me off for additional service and products, but failed to do so. You'll need to talk to them about that. If word gets out that they show signs of personal integrity, they service and products, but failed to do so. You'll need to talk to them about that. If word gets out that they show signs of personal integrity, they could damage the brand. More
by jgoodnow
Employees Worked With
Other Employees :
Dave Robinson
January 20, 2023
They do a great job with service and the price is fair. Vehicle was ready on time as always. Vehicle was ready on time as always. More
by Gdisano
Employees Worked With
January 20, 2023
Al has always provided excellent service and support for my Ford truck. He is friendly and pays attention to every detail on each service visit! my Ford truck. He is friendly and pays attention to every detail on each service visit! More
by Mark Kluge
