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Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Jack my rep did great job he got my car in sooner than anticipated..helpful and great job.. anticipated..helpful and great job.. More
Great service every time took car right in without an appointment and had it done by the end of the day appointment and had it done by the end of the day More
Service was excellent as usual. Darren is always friendly and he helpful. I always feel good when taking my car in. Darren is always friendly and he helpful. I always feel good when taking my car in. More
Their service department is very customer oriented. Jack my service Representative always go above and beyond in rendering service and making sure everything is satisfactory. Jack my service Representative always go above and beyond in rendering service and making sure everything is satisfactory. More
Awesome service! Thx you so much! You guys rocked it out for me so hard core! Thx you so much! You guys rocked it out for me so hard core! More
The service appointment went off without a hitch and my service representative applied by Ford Pass points and coupon to my bill. service representative applied by Ford Pass points and coupon to my bill. More
Every one there was very helpful, patient, and professional. Did everything they could to get me into my new vehicle asap. professional. Did everything they could to get me into my new vehicle asap. More
My repair was done quickly (i was coming in for a recall on my car), and my car was still nice and clean inside when I got it back. I dropped it off on a Monday after close despite my appointment being at 7 on my car), and my car was still nice and clean inside when I got it back. I dropped it off on a Monday after close despite my appointment being at 7am Wednesday and my car was ready for pickup at 10am Tuesday! More
When I called for service I was greeted by a young lady who scheduled the appt. Then I called back to see how much time the appointment, she knew and advised me. I brought the car in and the gentleman at t who scheduled the appt. Then I called back to see how much time the appointment, she knew and advised me. I brought the car in and the gentleman at the desk advised me of other items that were needed and said the advisor would contact me to discuss after they looked at the car. Jack called me back to give me more information to make choices. When I returned to pick up the car, he had a mechanic to go get the car for me. All was an excellent experience. More
service was fine some communication issues but I understand things happen. Overall pleased with my work. understand things happen. Overall pleased with my work. More