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Cortese Ford Lincoln

Rochester, NY

4.6
2,332 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,332 reviews

February 09, 2023

Jack my rep did great job he got my car in sooner than anticipated..helpful and great job.. More

by jfr9923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Cortese Ford Lincoln responded

Jack appreciates your business....thanks for your business!!

Feb 21, 2023 -

jfr9923 responded

Yo bet! Thx Jack

February 09, 2023

Great service every time took car right in without an appointment and had it done by the end of the day More

by jtantalo60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Cortese Ford Lincoln responded

jtantalo60 we thank you for the great review!!!

February 09, 2023

Service was excellent as usual. Darren is always friendly and he helpful. I always feel good when taking my car in. More

by llewis30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Cortese Ford Lincoln responded

Thanks for the 5 stars and your business here at Cortese.

February 08, 2023

Their service department is very customer oriented. Jack my service Representative always go above and beyond in rendering service and making sure everything is satisfactory. More

by liviewalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Cortese Ford Lincoln responded

liviewalker thank you for your business. We appreciate you!

February 06, 2023

Awesome service! Thx you so much! You guys rocked it out for me so hard core! More

by TWOMASOUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Robinson
Feb 21, 2023 -

Cortese Ford Lincoln responded

TWOMASOUL glad to be able to help. We appreciate your business.

February 06, 2023

The service appointment went off without a hitch and my service representative applied by Ford Pass points and coupon to my bill. More

by DAVID.YUHAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Cortese Ford Lincoln responded

David thank you for your business here at Cortese!!!

February 05, 2023

Every one there was very helpful, patient, and professional. Did everything they could to get me into my new vehicle asap. More

by lrivera0184
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cardell Bouie
Feb 06, 2023 -

Cortese Ford Lincoln responded

Thank you so much for the awesome review!

Feb 21, 2023 -

Cortese Ford Lincoln responded

Thanks for your business!!! We appreciate you.

February 03, 2023

My repair was done quickly (i was coming in for a recall on my car), and my car was still nice and clean inside when I got it back. I dropped it off on a Monday after close despite my appointment being at 7 More

by carepony
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Cortese Ford Lincoln responded

Thank you so much for the excellent review!

January 31, 2023

When I called for service I was greeted by a young lady who scheduled the appt. Then I called back to see how much time the appointment, she knew and advised me. I brought the car in and the gentleman at t More

by Mama Bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Cortese Ford Lincoln responded

Thank you so much for this amazing review!

January 31, 2023

service was fine some communication issues but I understand things happen. Overall pleased with my work. More

by jerolddesimone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Cortese Ford Lincoln responded

Thank you for the great review!

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