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Cortese Ford Lincoln
Rochester, NY
2,323 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,323 reviews
April 27, 2023
Team leader. ..Al....is the best....professional....pleasant....and always answers my questions...follows threw. ..Al....is the best....professional....pleasant....and always answers my questions...follows threw. More
by cathy170
Verified Customer
April 26, 2023
Everyone at Cortese Ford is very friendly and they replaced my tires in a timely manner. replaced my tires in a timely manner. More
by EEH
Employees Worked With
April 26, 2023
I was received very friendly and my warranty work was done very quickly. The have a nice working area for working while I was waiting. I have a nice conversation with Darren about my recently purchased done very quickly. The have a nice working area for working while I was waiting. I have a nice conversation with Darren about my recently purchased vehicle. He team was involved in getting it ready for sake and gave me some interesting information about my Ford Fiesta. Will for sure be a repeat customer. More
by Alan M.
April 24, 2023
Jack is a great service manager! Was very quick to getting answer and service done to vehicles Was very quick to getting answer and service done to vehicles More
by PNOBLE001
Employees Worked With
April 23, 2023
Great service all around. Thank you to Al and crew for always taking care of me. Thank you to Al and crew for always taking care of me. More
by mack.peggy
Employees Worked With
April 22, 2023
I have been a customer of Cortese for years. The service department has always been excellent with tips and advice on how best to maintain my Fusion Hybrid. The full service team has always on The service department has always been excellent with tips and advice on how best to maintain my Fusion Hybrid. The full service team has always only advised needed repairs and, on occasion, inspected a problem that turned out minor and easily fixed without charge. I am often questioned on why I take my car to a dealer assuming I should shop around for service. My response always refers to my trust in Cortese, the use of Ford parts, and the knowledge that when the service is done, my car is running as close to the original condition as when I purchased the vehicle as possible. While over the years I have worked with most every member of the service team, this most recent visit was handled by Al. His friendly manner is a good example of why Cortese will remain my trusted service center. More
by dexterwinter
April 22, 2023
The were very helpful with being seen and getting tires on a very short notice. on a very short notice. More
by masonsbay
April 21, 2023
been coming here for the last 3 years no one beats their speed of service or their customer relations i always know what’s going on with my car while they are working on it. updating me if there are any iss speed of service or their customer relations i always know what’s going on with my car while they are working on it. updating me if there are any issues or underlining problems i did not know about before my service. it’s what keeps me coming back. More
by a.norsen
Employees Worked With
Other Employees :
Dave Robinson
April 21, 2023
Always great service when I bring in my escape. Very professional service department. Did a great job! Very professional service department. Did a great job! More
by djnike22
Employees Worked With
April 17, 2023
Over 53000 dollar ford wants me to pay to insert g p s no way way More
by brackandtinker
Employees Worked With
