Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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I have been a customer with Cortese for 19 years. Stellar! Have never been disappointed. Stellar! Have never been disappointed. More
Very Quick Service And A Saleman help me reconnect my ford pass plus at the end of my service they washed my car ford pass plus at the end of my service they washed my car More
Very Quick Service And A Saleman help me reconnect my ford pass plus at the end of my service they washed my car ford pass plus at the end of my service they washed my car More
Great experience. It was my first visit for my first service on my F250. I’ll be back. Thanks! It was my first visit for my first service on my F250. I’ll be back. Thanks! More
Rated your dealership a "5" enough said. Been dealing with you since before you changed the name, probably at least 25 years or more. I shall not rate any particular person because they are Been dealing with you since before you changed the name, probably at least 25 years or more. I shall not rate any particular person because they are all outstanding, as well as all the service questions you ask. No more comments except keep up the good work and I'll be back as usual. Cheers to all. Kelly More
I've had my 2020 ford explorer St in there for a few problems. Darren has always been professional and has provide excellent service. He's always friendly and courteous. This is the third ford product I problems. Darren has always been professional and has provide excellent service. He's always friendly and courteous. This is the third ford product I've own and Darren has been my service adviser on all three. Definitely a asset to Cortese Ford Service department. When it come to buying a car you can buy it through any dealer. Its the service department that truly makes the difference between a great dealerships and average dealership More
Outstanding service Great demonor, easy to talk to courteous, Knowledgeable ,helpful. diidn t have to wait to long. talk to courteous, Knowledgeable ,helpful. diidn t have to wait to long. More
Service department is awesome. AL got me a appointment right away and waited for the car but didn’t have to wait long. Very happy. Thanks again guys. AL got me a appointment right away and waited for the car but didn’t have to wait long. Very happy. Thanks again guys. More
Excellent service ALWAYS at Cortese Ford Jack Hawes is knowledgeable helpful and conscientious and trustworthy Always asks if there are any issues that need to be looked at Al and Keith in Service are knowledgeable helpful and conscientious and trustworthy Always asks if there are any issues that need to be looked at Al and Keith in Service are excellent I absolutely trust Cortese Ford Service The Techs are first rate especially on their knowledge of Hybrid /Plug in Hybrid cars More
Excellent customer service and professionalism. I made appt to see the salesman (Wayne) on a Friday after work, not knowing that the dealership closed at 6pm. Wayne stayed with me and had me d I made appt to see the salesman (Wayne) on a Friday after work, not knowing that the dealership closed at 6pm. Wayne stayed with me and had me drive the car before he left at 7pm. I came in on Saturday bought a different car to have delivered on Monday. I was late out of work on Monday and Wayne once again stayed with me after closing. The vehicle was absolutely cleaned inside and out. and was in the showroom for the delivery.! Kudos to Wayne and the whole Lincoln staff! More