Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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The sales staff is very friendly and attentive, there were no high pressure tactics. Communication throughout the purchasing process was exceptional. There were a few things requiring resolution after t were no high pressure tactics. Communication throughout the purchasing process was exceptional. There were a few things requiring resolution after taking possession, and Josiah worked to make it all happen in short order. Overall, a very pleasant experience! More
All of the staff were very friendly. They kept me informed and updated throughout the entire process They kept me informed and updated throughout the entire process More
The repair work took more then one day with no advance notice or update during the day. No one answers the phone or knows the status of the repair work when you call. notice or update during the day. No one answers the phone or knows the status of the repair work when you call. More
I was able to schedule an appointment at a time that worked for me, and the necessary repair work was completed. worked for me, and the necessary repair work was completed. More
Very nice and knowledgeable service staff and department. The company is great to work with and has a great reputation The company is great to work with and has a great reputation More
Thank again Darren, for all you do on my truck my radio is working great one love is working great one love More
Great service department. Fast turn around, mounted my inspection sticker in perfect alignment with the registration sticker and installed the parts I needed Fast turn around, mounted my inspection sticker in perfect alignment with the registration sticker and installed the parts I needed More
I was charged an 400 for a car that was suppose to be a longer. They kept say my car was almost done then when I went to get it was not fix right so I had to wait another day longer. They kept say my car was almost done then when I went to get it was not fix right so I had to wait another day More
The Cortese service center has by far the best staff to work with! Very courteous, friendly and knowledgeable. It's always a pleasure to have my vehicle serviced there! work with! Very courteous, friendly and knowledgeable. It's always a pleasure to have my vehicle serviced there! More