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Cortese Ford Lincoln

Rochester, NY

4.6
2,336 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,336 reviews

March 18, 2024

My car was ready forty five minutes late and Jack Hawes was rude and unhelpful. More

by ancardona311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Hawes
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

Prompt and courteous at the counter. Shuttled me back to work and delivered the truck to me when completed. I couldn't ask for anything more. More

by alanshechter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Cortese Ford Lincoln responded

Alan, thank you for the great feedback and the 5 stars.

March 09, 2024

Dealership was easy to work with. Salesman was friendly and responsive. Would return to give them more business when the time arrives. More

by Hendo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Vito
Mar 13, 2024 -

Cortese Ford Lincoln responded

Hendo, we look forward to working with you again...Thanks for your business.

March 09, 2024

Excellent service team! Al and team are amazing! I always meet such interesting people in the waiting room. Thank you for always taking care of me! More

by mack.peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Cortese Ford Lincoln responded

Mack thank you so much for your business and the great review!!!

March 03, 2024

What an amazing experience thanks to all whom participated especially Mr.Rainey. Looking forward to my next purchase! More

by dperry5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Rainey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Whaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Cortese Ford Lincoln responded

We thank you for considering Cortese. We look forward to working with you again and thanks for your business.

February 19, 2024

I recently went in for a New York State inspection,tire rotation and oil and filter change. They did a great job on everything in the expected amount of time. More

by paullozowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Cortese Ford Lincoln responded

Thank you for your business and the great review!

February 17, 2024

Great service. Knowledgeable, friendly, courteous and efficient. The service we receive is what keeps us coming back to Cortese. More

by gosman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Cortese Ford Lincoln responded

Hello Gosman, we are grateful for your business. Welcome to our Family!!!

February 16, 2024

I switched to this dealership after sub par work and lack of customer support from the others. Since the move I have been pleased with the work they have done on my trucks. Has always Been easy to schedule More

by Conwapt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Cortese Ford Lincoln responded

Thank you so much for the kind words. We welcome you...and thank you for your business.

February 11, 2024

From beginning to end, I was well taken care of when I bought my Ford Maverick. More

by FEM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Cortese Ford Lincoln responded

Thanks FEM. We appreciate your business.

February 05, 2024

Unemployment stinks. I had a followup with a recall for my 2013 Escape. On the day of my scheduled appointment, I dropped off my car and in reply to the question if I nee More

by CstmrSrvcAgent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Cortese Ford Lincoln responded

Thanks for your business. We appreciate your business and the great review!

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