Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cortese Ford Lincoln
Rochester, NY
2,342 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,342 reviews
May 26, 2024
The service was great as usual. Zack was great at communicating, professional and friendly. Susan was instrumental at getting me my invoice that initially didn't go home with me. I Zack was great at communicating, professional and friendly. Susan was instrumental at getting me my invoice that initially didn't go home with me. I was very pleased that the shuttle is back and blown away that my van was delivered to me at my home. This is why I've been a customer for over 30 years!!! More
by BroFro1914
Verified Customer
May 25, 2024
It was by chance our broken down car was towed to Cortese. All of the staff was so kind & helpful. Our sales person, Brandon was fantastic! I absolutely love my 2024 Escape. The entire experience wit Cortese. All of the staff was so kind & helpful. Our sales person, Brandon was fantastic! I absolutely love my 2024 Escape. The entire experience with them was super positive and easy. Definitely worth the hour drive to return back there for future purchases and maintenance. Highly recommend. More
by Tracey
Employees Worked With
Other Employees :
Sales Person Brandon Buck
May 23, 2024
They made it very easy to communicate and work with them to get to the end result to get to the end result More
by Asiimwe77
Employees Worked With
May 21, 2024
Friendly Reception, easy going, well done work. Did a state inspection, did not get extra troubles. Did a state inspection, did not get extra troubles. More
by ajlyangrui
Employees Worked With
May 20, 2024
I was mislead and taken advantage of by the service rep. I was told my warranty company wouldn't cover the repair and that wasn't true. I later confirmed no one from Cortese service spoke with my warranty c I was told my warranty company wouldn't cover the repair and that wasn't true. I later confirmed no one from Cortese service spoke with my warranty company. I made the mistake of trusting what I was told by the service rep. As a result I was grossly over-charged for a fairly simple repair. It was a horrible experience. I will warn everyone I know about going to any of the Cortese auto companies for repair or purchase. More
by jbarruso
Employees Worked With
Zach
May 20, 2024
it was a great experience as always, fast and efficient with a friendly family feel to it. with a friendly family feel to it. More
by operations.newcomboil
Employees Worked With
May 14, 2024
Staff was great, finding and communicating better warranty information than what I had. Work was done well and within the time frame that I had hoped for. All the Ford dealerships within an hours dri warranty information than what I had. Work was done well and within the time frame that I had hoped for. All the Ford dealerships within an hours drive of me couldn't get me in for 1 - 3 weeks. Cortese got me in the next day. So even though it's nearly a 2 hour drive for me from the eastern Finger Lakes, Cortese will be my go-to service center going forward! More
by Daveandathena
Employees Worked With
May 11, 2024
Everyone I encountered at Cortese made the usually stressful car-buying experience quick and efficient. My salesperson, Serena Flesch, was able to work with me to come up with a very competitive price stressful car-buying experience quick and efficient. My salesperson, Serena Flesch, was able to work with me to come up with a very competitive price and has been attentive since sale in ensuring that I am happy with my new Bronco Sport. I have been recommending Cortese to anyone looking for a new car. More
by thering.julie
May 10, 2024
Great car buying experience from start to finish. Our salesperson Jim Spinelli is knowledgeable, friendly and patient. The dealership itself is clean, bright and well organized. We couldn't be ha Our salesperson Jim Spinelli is knowledgeable, friendly and patient. The dealership itself is clean, bright and well organized. We couldn't be happier with both the dealership and our new Explorer. More
by Spinner
May 06, 2024
Always great service! Staff always friendly, knowledgeable and helpful. I alway take my 2014 Ford Escape to them for oil changes. Staff always friendly, knowledgeable and helpful. I alway take my 2014 Ford Escape to them for oil changes. More
by chrisgeldof
Employees Worked With
