![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,326 reviews
Convenient…was able to communicate with me through the service process. Good value for the cost service process. Good value for the cost More
Great service love dealing with all the people at cortese they make car troubles easier they make car troubles easier More
Have been customers for 30+ years and purchased many cars. Service department is excellent and now that I’m retired, am so pleased to have the option of having my car picked up and returned. Great organ cars. Service department is excellent and now that I’m retired, am so pleased to have the option of having my car picked up and returned. Great organization. More
Always get our vehicles there. Great customer service. They go above and beyond to find the right vehicle. Would not go anyplace else. Great customer service. They go above and beyond to find the right vehicle. Would not go anyplace else. More
I had a good experience, however I was disappointed when I came back to my car 2.5 hours later and there was a strong cigarette smoke odor. I did mention it to Daren at the front desk who verified the gentl I came back to my car 2.5 hours later and there was a strong cigarette smoke odor. I did mention it to Daren at the front desk who verified the gentleman working on the car is a smoker. It's awfully cold to drive with the windows down these days to try to get rid of the smell. More
I had such a wonderful experience here after my ford explorer broke down on the 390/490. I’m not local but they took care of me and fixed my car, treated me so well. Darren always was very communicative explorer broke down on the 390/490. I’m not local but they took care of me and fixed my car, treated me so well. Darren always was very communicative and let me know what was going on. Couldn’t have been happier with Cortes, I really appreciate the hard work on my car, I didn’t have to trade it in after they were done like I thought I would have to. They did a great job! Always got me in when I could make it there when needed! Thank you to Darren and everyone there! More
I was very pleased service in all depts. I selected my new Escape and drove it home the same day I selected my new Escape and drove it home the same day More
Scheduling my appointment was very easy and my car was ready in a timely manner ready in a timely manner More