Back

Commonwealth Nissan

Lawrence, MA

not yet
rated
521 Reviews

1 Commonwealth Drive

Lawrence, MA

01841

Directions

By Type

521 Reviews of Commonwealth Nissan

August 07, 2018

Outstanding First of all, I was in a financial bind once my lease was up. I walked into the dealership figuring I'd have to turn in my lease with no other option. More

by Jaj11b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Barry, Bobby Barry, Matthew Sullivan, Vladmir Lopez
July 25, 2018

Service above and beyond to get me in a car Saw a car on the website, went to see it without calling and it was out being detailed. I was told to put a small deposit down to guarantee my right o More

by Peterlisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hesse, Kevin Petersen, Vladmir Lopez
July 21, 2018

Great Service Customer service in the service area was quick and efficient. They got me checked in, explained what was going to be done and kept me in the loop thro More

by hollywood1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Barboza
July 19, 2018

Great experience! I was able to tell you what I wanted/needed and not vice versa. I knew what I wanted to leave with in terms of vehicle and deal and didn't want to was More

by MonicaM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natasha Duran
July 15, 2018

The lease is not the one agreed to! The agreed deal which Commonwealth Nissan did not Honor? The whole deal was not Honored ! Lies misleading sales practices and nothing but lies from s More

by Bullied
Friendliness
Recommend Dealer
No
Employees Worked With
Charles Daher Jr., Kevin Petersen
Jul 16, 2018 -

Commonwealth Nissan responded

Al Brousseau, We have been in contact with you regarding your concern. Unfortunately because of situations you are aware of the bank approval was not the same as quoted based on your statement of your current standing. To keep the payment you desired there needed to be $329 in down payment. At no time before or during your negotiation and signing of the deal did you hint at not wanting to move forward or attempt to walk away from the deal which you had every opportunity and chance to. Since you have brought this up well after signing and agreeing to these terms we have tried to make a goodwill offering of even more, $500 in gift cards to the dealership which you declined. We appreciate your business and have stood up to the signed documents of which you as an experienced adult have signed before and clearly understand your rights to walk away should you not feel comfortable.

Jul 16, 2018 -

Bullied responded

Not true any of it ! Nothing less than I expected from Commonwealth Nissan after my most recent experience! We shall see ? Not over till it’s over... Since Who ever You are ? that wrote this response brought this point up ! I do have rights and will use every legal right available to me to expose the bad practices I went through on June 24,2018 and have Commonwealth Nissan Honor there Lease Agreed to me .Key for Key lease ,Nissan Motors .

July 10, 2018

Perfect from Beginning to End This is my second experience purchasing an automobile with Matt Sullivan and Bobby Barry. I returned to them because of the positive experience I had More

by Noreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Barry, Matthew Sullivan, Vladmir Lopez
July 03, 2018

Outstanding Service Our Salesman took his time to fully understand our circumstances and criteria for purchasing a car. We felt comfortable and confident with his deep kn More

by Goddess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Sullivan
June 21, 2018

Leased a 2018 Nissan Murano Everyone was very friendly and helpful. My daughter bought a Nissan earlier in the year and also had a wonderful experience. They were all very prompt More

by Bruins36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hesse, Daniel Tawitian, Matthew Sullivan, Jovan Moxley
June 20, 2018

2nd Lease I highly recommended Anthony Kungulus. He is extremely knowledgeable, and friendly. Took us through the process of getting a new lease with such ease. More

by tztopcat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Kungulus
June 18, 2018

Like Family This is my third car from Commonwealth Nissan and from my first car to the one I currently own I am extremely pleased. Bobby is usually my go to man More

by spriggsl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Barry, Kevin Petersen, Stephen Phaneuf, Jose Guzman-Soto
...
7
...