Commonwealth Nissan
Lawrence, MA
Filter Reviews by Keyword
By Type
521 Reviews of Commonwealth Nissan
so so The dealership is fine, similar to others. The services is at or bellow average. They are accommodating but not straight forward about issues or cos The dealership is fine, similar to others. The services is at or bellow average. They are accommodating but not straight forward about issues or costs. They also solicit 5* reviews for discounted gift cards. Not interested in the truth but only the perception to potential customers. More
Shopped “you” last and loved it! Got what I was looking for “ Great Experience!” My sales person was Matthew Sullivan and he was amazing! Buying a car from him was a great experience. Very knowledgeable, fri “ Great Experience!” My sales person was Matthew Sullivan and he was amazing! Buying a car from him was a great experience. Very knowledgeable, friendly, helpful, honest and simply a gentleman. I found an awesome quote online for a vehicle I wanted and after a very short negotiation this quote was honored. The process was wonderful and right to the point. I would recommend this dealership to ever one! Thanks Matt and A++++ service. More
Great salesman horrible sales management I first met with Kevin Peterson and he was great. (The sales management team has no communication with the sales people). We spoke about what I was lo I first met with Kevin Peterson and he was great. (The sales management team has no communication with the sales people). We spoke about what I was looking to buy. He showed me exactly what I wanted but explained to me the color I wanted they didn’t have and it can be a pain to get. So then i met with Marshall Daniels who explained to me that he had a great relationship with all the dealers and he could get me the van in black with no problem within 2 days. After we made the deal I was told I needed to put down a deposit so they could get me the van I wanted. After paying the deposit the van i wanted all of a sudden was no where to be found. I was told they didn’t make one in black with the options i wanted. So i told them to order me one. I decided to go online and called other dealers and I found four of the exact vans I wanted. I sent them to the dealership and they just kept insisting that i buy the white one they had in stock. I then found one at Kelley nissan and told Marshall they had one and I went and physically saw it. He told me he called them and they told him that was their parts van. After waiting over two weeks and continually getting told i should just buy the white one I went to Kelley Nissan to see this story was true. The story was not true and i was told commonwealth never called about any black Van and they would never use a black van as a parts van because all of there company vehicles are white. So I demanded my refund and within 24 hrs I bought my new van from Kelley Nissan “Buyers beware” More
Best car buying experience ever! I just had the best experience with Kevin Petersen. He was professional and honest. I will always come back to purchase frrom Kevin and Commonwealth N I just had the best experience with Kevin Petersen. He was professional and honest. I will always come back to purchase frrom Kevin and Commonwealth Nissan. I was in and out with a new car in less than 2 hours! No haggling and no wasted time...everyone there was great. More
Great Experience! Very courteous and friendly. Matt walked us through the whole process of purchasing our vehicle and kept us updated throughout the process. We would Very courteous and friendly. Matt walked us through the whole process of purchasing our vehicle and kept us updated throughout the process. We would definitely recommend working with Matt. More
the best sales experience our family has bought a number of cars from bobby Barry, and we are very pleased. bobby has been very straight forward and honest with us. he is eas our family has bought a number of cars from bobby Barry, and we are very pleased. bobby has been very straight forward and honest with us. he is easy to deal with and makes buying a car a pleasure. our family looks forward to future purchases with bobby. Mathew Sullivan was very knowledgeable about Nissan cars and features and showed us all the variations in cars and suvs helping us to come to a decision of what we wanted. it was a pleasure working with both these gentlemen. . More
Excellent Experience I was ending a lease and starting a new one and had never done this before. Timing is everything and I did not have an appointment with anyone in part I was ending a lease and starting a new one and had never done this before. Timing is everything and I did not have an appointment with anyone in particular but was lucky enough that Mike was called to the desk as the next available salesman. He was excellent from start to finish. I felt at ease and able to immediately explain what I was looking for. He took the stress out of the transaction. I am not a car fan and this is a necessity only for me so I am always anxious about going in a dealership. I just hope he is "the next available salesman" when I return in 3 years. Kudos to Vlad as well. He was great! More
First Class Service! I went into Commonwealth to check out my options of buying or leasing a three row SUV. Matt greeted my family and I when we came in. He worked with I went into Commonwealth to check out my options of buying or leasing a three row SUV. Matt greeted my family and I when we came in. He worked with us until we were able to find the best option for us that had everything we wanted/needed that also worked with our budget. He was personable, knowledgeable, and took his time with us, not making us feel rushed at anytime, even though we were there after closing on a Friday night. You can tell that he enjoys his job and really cares about doing all that he can do to make sure that the customer feels informed and supported while making their decision and purchase. I will be sure to recommend Matt to my family, friends, and co-workers when any are in the market for a new car! More
An Excellent Experience! I've been leasing from Commonwealth for years. This is my first time running into Matt, and I'm so glad I did! He's personable and easy to work with. I've been leasing from Commonwealth for years. This is my first time running into Matt, and I'm so glad I did! He's personable and easy to work with. Not pushy or slimy like other salesmen I've met. He talks to you like you're an old friend! I walked away with a great deal and even better experience. More
Great Experience! Customer for that past 3 1/2 yrs of Commonwealth Nissan when I purchased my 2013 Altima. Sadly was in an accident that totaled my Altima. Needless t Customer for that past 3 1/2 yrs of Commonwealth Nissan when I purchased my 2013 Altima. Sadly was in an accident that totaled my Altima. Needless to say I needed a new car pronto. Greeted with a smile by Roy Mazarin who has the patience of a saint. Then Sales Manager Bobby Barry explained all my options buying vs leasing, pre-owned vs new, answered my many questions (another saint) and giving me the best deal possible. So I’m leasing for the first time -Nissan Rouge. Sales Mgr Bobby Barry and Roy Mazarin were great! Explained everything with patience and kindness. Roy spent so much time with me answering questions, showing me the various options, and more. All with a smile. Best Service! Thank you! More