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Colonial West Chevrolet of Fitchburg - Service Center

Fitchburg, MA

4.9
451 Reviews

451 Reviews of Colonial West Chevrolet of Fitchburg - Service Center

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April 02, 2022

It’s the only place I bring my vehicles! There are many choices but overall service, costs and guarantees are the best to be had around! More

by Tsanf86462
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2022

Love this dealership ! Service is tremendous and all are so kind in helping with my vehicle ! More

by Chevrolet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
March 31, 2022

Great dealership with a fantastic service team. I will definitely recommend this dealership to others. More

by Mytahoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Dupre
March 29, 2022

Shelley did a great job in assisting me with my continuation with onstar ! I tried the promo and loved it! Asked Shelley Dupre to help with signing me up! Now I have confidence with my lengthy d More

by Angelashepherd90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Dupre
March 29, 2022

Shelley and her team did a great job in helping me with my vehicle. She was very friendly, the work was done on time and in a professional manor. Would not go anywhere else! More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Dupre
March 26, 2022

Just visited for my routine oil change. The work was prompt and in the time and price promised. Everyone is very helpful and friendly More

by Benpa71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
March 25, 2022

Terrific customer service ! Awesome dealership. Will come back for everything that is needed! Cheers to a great service team. Thanks again everyone More

by Chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
March 23, 2022

One of the most positive, upbeat people that I have ever worked with in any business experience. Shelley is the connection that makes a dealership experience “feel like a welcoming home.” She’s just simply More

by rockstah83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
March 20, 2022

The best dealership and wonderful people. Service was excellent and thorough through out. The customer care department was really helpful. Thank you Shelley Dupre for calling to see how eve More

by Jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
March 18, 2022

I went in for an oil change and mentioned a vibration sound coming from my 2020 Silverado and the service team claimed they didn't hear the vibration noise or feel it. The noise and feel was present wit More

by aronow25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
3.0
This rating includes all reviews, with more weight given to recent reviews.
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