Colonial West Chevrolet of Fitchburg - Service Center

Colonial has always been very respectful and prompt. I would recommend them to anyone. I have nothing but a great experience with your dealership and maintenance department. would recommend them to anyone. I have nothing but a great experience with your dealership and maintenance department. More

Excellent customer service! Clean waiting room ! Shelley helped with scheduling and all communication was service was superb! helped with scheduling and all communication was service was superb! More

Shelley helped me right from the start through the app calling me back getting my appointment set ! Calling me with reminder and following up with me, thank you for Shelley for doing such a great job! calling me back getting my appointment set ! Calling me with reminder and following up with me, thank you for Shelley for doing such a great job! More

Service department is outstanding! I wish I could say that about sales. Very unhappy with the way I was treated yesterday. I will not purchase or recommend a purchase from Colonial West! that about sales. Very unhappy with the way I was treated yesterday. I will not purchase or recommend a purchase from Colonial West! More

Shelley was very professional and well versed in her field of service. Had all the answers to my questions, would recommend dealing with her to anyone. Was a very pleasant experience! field of service. Had all the answers to my questions, would recommend dealing with her to anyone. Was a very pleasant experience! More

I HAVE NO PROBLEM WITH COLONIAL WEST CHEVY. THIS IS THE PLACE I BOUGHT MY 2013 CHEVY EQUINOX FROM THIS DEALERSHIP. I NOW HAVE 102,889 MILES ON IT. PLACE I BOUGHT MY 2013 CHEVY EQUINOX FROM THIS DEALERSHIP. I NOW HAVE 102,889 MILES ON IT. More

All the personnel at Colonial are very friendly and courteous. Any services I’ve received have been prompt and satisfactory. courteous. Any services I’ve received have been prompt and satisfactory. More

Fantastic service as usual. I wouldn't go any where else to buy a vehicle. to buy a vehicle. More

Shelley Dupre helped me schedule service for my fathers car !! Her quick response and putting me at ease with asking All the right questions which left me feeling comfortable in knowing my fathers car was car !! Her quick response and putting me at ease with asking All the right questions which left me feeling comfortable in knowing my fathers car was in good hands !! Shelley’s knowledge left me with no doubts about her skills !! More importantly she was very pleasant to speak with and very patient! I recommend this dealership 💯 % thank you Shelley and Colonial West Chevrolet for hiring such a knowledgeable and friendly person and staff !! More

I made the right choice going to Colonial Chevrolet back in January 2019. Never owned a Chevy before! From sales to service it's been a great experience. I love my Chevy TRAX. Bill McMahon was great and in January 2019. Never owned a Chevy before! From sales to service it's been a great experience. I love my Chevy TRAX. Bill McMahon was great and had all the information at his fingertips and it was the best and easiest car acquisition ever! Been in for service three times for oil changes, etc. Everyone is friendly and efficient and the price is right. Great team! More