Colonial West Chevrolet of Fitchburg - Service Center

I went in for an oil change and mentioned a vibration sound coming from my 2020 Silverado and the service team claimed they didn't hear the vibration noise or feel it. The noise and feel was present wit sound coming from my 2020 Silverado and the service team claimed they didn't hear the vibration noise or feel it. The noise and feel was present within 20 minutes of leaving the dealership More

Service was fast. Very easy scheduling with Shelley Dupre and service was good . Thank you to colonial west Very easy scheduling with Shelley Dupre and service was good . Thank you to colonial west More

Service department was great! The waiting room was clean and the staff were awesome! Shelley also checked in to make sure that my needs were taken care of, which I appreciated. The waiting room was clean and the staff were awesome! Shelley also checked in to make sure that my needs were taken care of, which I appreciated. More

Not sure why they don’t honor the coupons that they mail to you. Service was good. to you. Service was good. More

Came in for oil change and Chris from services team made the experience easy and my car was done ahead of time and documented the 27 point inspection as well. Overall experience was fast, friendly and pro the experience easy and my car was done ahead of time and documented the 27 point inspection as well. Overall experience was fast, friendly and professional. Thank you Craig Curtis More

Great service! ! Shelly was very accommodating scheduling my appointment. Edison and his service personnel were thorough and efficient. I will always return for my s ! Shelly was very accommodating scheduling my appointment. Edison and his service personnel were thorough and efficient. I will always return for my service needs. More

A+++++++++++ service and sales always easy to talk to always great pricing great people to deal with always great pricing great people to deal with More

The service at Colonial West is efficient and thorough. Everyone is friendly, trustworthy, and knowledgeable! Everyone is friendly, trustworthy, and knowledgeable! More

Highly recommend this dealership & each team member, have been using this company for 5 yrs, would not go anywhere else. Professional, friendly, knowledgeable, excellent service team, honest. been using this company for 5 yrs, would not go anywhere else. Professional, friendly, knowledgeable, excellent service team, honest. More

Been dealing with Colonial west for nearly 7 years and they have always friendly and informative they have always friendly and informative More