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Colonial West Chevrolet of Fitchburg - Service Center

Fitchburg, MA

4.9
361 Reviews

361 Reviews of Colonial West Chevrolet of Fitchburg - Service Center

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December 16, 2022

Great care and quick response would not go anywhere else proved over and over that this is the place to go More

by Travrav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
December 14, 2022

everyone was great to deal with. on time and service was completed. will go back More

by mjluft57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
December 08, 2022

A great place for sales and service. Easy to book and the waiting room is comfortable. Free coffee is a bonus! More

by maryt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
December 01, 2022

Very happy with first experience with service department. Amazing communication and problem solved! I will definitely use services again! Thanks! More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2022

I had a very easy service appointment with perfect service help! The lady Shelley was helpful from the moment I walked in. More

by Sarsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Dupre
November 21, 2022

Great people… when they are around. Just spent an hour and half waiting on my truck for oil change and tire rotation. My truck was done long before that but service desk decided to be More

by Hmmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Dupre
November 19, 2022

The service was great. I had an oil change and tire rotation and I was in the waiting room for approximately an hour. More

by Nicholasbreton27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
November 18, 2022

Colonial west Chevrolet is outstanding service and customer service, thanks to all who helped me. Thanks to Shelly and team! More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
November 16, 2022

Colonial West Chevrolet has the most helpful and concerned employees about a customer's needs. Best dealership to deal with. More

by karen.ribeiro.391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tania Audet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Phelps is an outstanding parts department employee. He went above and beyond helping me order the correct part. Doug Is awesome in service for the good job he did taking care of my Tahoe., Shelley Dupre
November 15, 2022

Shelley was very informative and professional; work was done right and on time, wouldn't go anywhere else! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
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