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Colonial West Chevrolet of Fitchburg - Service Center
Fitchburg, MA
361 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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361 Reviews of Colonial West Chevrolet of Fitchburg - Service Center
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January 19, 2023
The service department at colonial west in Fitchburg has been excellent over the past 15 plus years. I've always had a great experience. been excellent over the past 15 plus years. I've always had a great experience. More
by Peter
Employees Worked With
Other Employees :
Shelley Dupre
January 19, 2023
Clean comfortable reliable, staff is friendly dependable and all the reminders are helpful. Shelly and the staff communicate readily. dependable and all the reminders are helpful. Shelly and the staff communicate readily. More
by John
Employees Worked With
Other Employees :
Shelley Dupre
January 13, 2023
Great service, went in for regular oil change and tire rotation. Comfortable waiting room with all the amenities one would need. Thank you! rotation. Comfortable waiting room with all the amenities one would need. Thank you! More
by danyoumell
January 12, 2023
Excellent service all around. Will recommend colonial west to any and everyone. Thanks again for the help! Will recommend colonial west to any and everyone. Thanks again for the help! More
by Pjd16
Employees Worked With
Other Employees :
Shelley Dupre
January 09, 2023
I had excellent experiences in both their sales and service departments. Not the closest Chevy dealer to my house, but it's worth the trip for me! service departments. Not the closest Chevy dealer to my house, but it's worth the trip for me! More
by Harley
December 29, 2022
They did very good work in my truck, and good customer service, i am very happy. service, i am very happy. More
by Jeferson-Bilino
December 29, 2022
Always and Forever I will go to Colonial West Chevrolet. Their employees are very friendly and professional. I know from the past my vehicles have been fixed right. They are definitely the best. Their employees are very friendly and professional. I know from the past my vehicles have been fixed right. They are definitely the best. More
by karen.ribeiro.391
Employees Worked With
Other Employees :
Dave the service tech. He's the best., Shelley Dupre
December 22, 2022
Shelley at colonial west, was so amazing and generous. I had a recall on my vehicle and was wondering if I could get it done at their dealership. Since I have a Mazda and they are partners with the Mazda I had a recall on my vehicle and was wondering if I could get it done at their dealership. Since I have a Mazda and they are partners with the Mazda dealership we ended up bringing it there. She went above and beyond and helped me get a tow truck for my car to be towed and and a rental while my car was being serviced. I highly recommend Shelley and Colonial West, if you need any help they are always there for you! More
by Livvv15
Employees Worked With
Other Employees :
Jeff Chandler, Carlos Silvera, Alex Breault , Shelley Dupre
December 22, 2022
Fitchburg Chevy is great! I was in and out quickly having gotten an oil change and spark plugs replaced. Everyone is super friendly and the waiting room is comfortable. I love I was in and out quickly having gotten an oil change and spark plugs replaced. Everyone is super friendly and the waiting room is comfortable. I love seeing Shelley Dupre. She always greets everyone with a smile and is so kind. I know I’m in good hands with her as her and the rest of the team are easy going and make sure I know as a customer what’s going on! 5/5!! More
by caseybreen28
