Colonial West Chevrolet of Fitchburg - Service Center

Thanks Colonial west another perfect appointment with friendly service staff and nice waiting accommodations. Shelley was professional and helpful along with all the service help. friendly service staff and nice waiting accommodations. Shelley was professional and helpful along with all the service help. More

Great Service! Employees were pleasant and efficient. It was easy to schedule my appointment and work was performed competently Employees were pleasant and efficient. It was easy to schedule my appointment and work was performed competently More

I was visiting the area for a kids sporting event when my truck started spewing antifreeze. I called Colonial and explained my situation, the service team was extremely empathetic and helpful in getting my truck started spewing antifreeze. I called Colonial and explained my situation, the service team was extremely empathetic and helpful in getting my vehicle in and diagnosed. They ordered the part and have scheduled the service. The entire time I was there they checked in on me and made sure I was comfortable and to check if I needed any help. This is not my dealership as I was visiting, but I felt as if I was just as important as anyone else. Great team over at Colonial! More

Thanks for a great service appointment. Clean and polite courtesy team at colonial west Chevrolet. The Only place and people I trust with my truck. Nice to see team. Thanks shelly Clean and polite courtesy team at colonial west Chevrolet. The Only place and people I trust with my truck. Nice to see team. Thanks shelly More

Really great service, I have to note Shelley at the desk cashing my transaction has a great personality and makes you feel welcome. Keep smiling cashing my transaction has a great personality and makes you feel welcome. Keep smiling More

Best dealership in Worcester county! ! Never disappoints. Great staff, clean bathroom, clean waiting area, and coffee always available! ! Never disappoints. Great staff, clean bathroom, clean waiting area, and coffee always available! More

Pleasant employees and quick service on my oil change and tire rotation. Everyone is always so nice! tire rotation. Everyone is always so nice! More

Great service as usual, very helpful and informative staff. My vehicle was serviced on time as promised. Shelley was most helpful answering any questions I had. staff. My vehicle was serviced on time as promised. Shelley was most helpful answering any questions I had. More

They did very good work in my 2017 truck, and good customer service, i am very happyand they were polite and very professional.R.RG 3/19/2023 customer service, i am very happyand they were polite and very professional.R.RG 3/19/2023 More

Won't go back for service the last 2 services, the oil filter came loose, this time after rotation of the tires, first thing when I started the truck. Tire pressure warning light came on, I went hom filter came loose, this time after rotation of the tires, first thing when I started the truck. Tire pressure warning light came on, I went home and did the tire pressure readjustment myself, if someone is that stupid I didn't want them to touch the truck More