Colonial West Chevrolet of Fitchburg

The only dealership to use! My husband had a high country which he absolutely loved but it came time to "down size". He was interested in a Colorado. After looking at Colonial My husband had a high country which he absolutely loved but it came time to "down size". He was interested in a Colorado. After looking at Colonial West's website, he found the perfect truck, never thinking he'd actually find it in the lot. It was the color he wanted and had everything that he was looking for. I took the info and sent an email to Bill asking for a general ball park figure on what it would cost and what we might get approx with a trade. Bill immediately responded and gave us a smokin deal that we'd be idiots not to grab. Within an hour we were at the dealership buying our new truck. Bill had moved the truck out front, so we spotted it before we were even in the parking lot. This is our 5th vehicle from Colonial and there's a reason for that! The service is outstanding: sales or service dept. We can't say enough about this place. It's like a big family. Very friendly and willing to help with any questions ect. Over the years they have become good friends. Its worth the 40 minute ride for us to this dealership. A special thanks to Jeff who also made this deal happen. More

Great experience! Bought the car. Bill, Tanya and John were all very helpful and made the process easy and enjoyable. We had a very good experience and definitely recommend this dealer Bill, Tanya and John were all very helpful and made the process easy and enjoyable. We had a very good experience and definitely recommend this dealership. More

Z71 to ZR2 Luke made my truck buying process easy. Along with making the numbers work, probably my best buying experience yet. Paid off my 2017 Colorado Z71 comp Luke made my truck buying process easy. Along with making the numbers work, probably my best buying experience yet. Paid off my 2017 Colorado Z71 completely, and got me a smoking deal on a 2018 Colorado ZR2! More

Amazing Sean was awesome when my fiancé and I went to buy a car. 2016 Chevy Cruz. Not only were we in love with the car we were more than happy with the serv Sean was awesome when my fiancé and I went to buy a car. 2016 Chevy Cruz. Not only were we in love with the car we were more than happy with the service at this dealership. His customer service was above and beyond from Delivering because our personal it to us to asking us if we would like a coffee from Dunkin’ Donuts. You can tell he goes above and beyond for his customers. He deserves a raise!! More

Sean goes the extra mile, I mean miles Our sales person Sean made the entire experience enjoyable. None of the usual stress. We knew we were given a fair price right from the start, no game Our sales person Sean made the entire experience enjoyable. None of the usual stress. We knew we were given a fair price right from the start, no games, because we had done our homework on line first. We got a 2016 for UNDER $10,000 - - ok, only a dollar less but still... What set Sean apart was his patience with us. It took us almost 2 weeks to figure out the financing and he held our baby off the list for most of that time for a modest deposit. But when I say he went the extra mile I mean he actually picked us up several towns west of Fitchburg one day and then again the next and drove us to the dealership. Who does that? (Sean). More

2016 chevy cruze Went in to trade in my car and purchase a used car.Everyone in the dealership was so pleasant and helpful.My salesman was Chris Johnson who was fantas Went in to trade in my car and purchase a used car.Everyone in the dealership was so pleasant and helpful.My salesman was Chris Johnson who was fantastic to deal with throughout the whole experience.Geno was a huge help as well as Carlos with the financing.The service department was also fast and efficient.I would highly recommend Chevy Colonial West.They installed new tires on the car without me even asking to make sure me and my daughter were safe.To me that says a lot right there!Five star rating all day every day!!!Thanks again for everything guys! More

Awesome! My wife and I recently went to Colonial west and had the pleasure of dealing with Bill McMahon. Bill made the buying process so seamless and easy! not My wife and I recently went to Colonial west and had the pleasure of dealing with Bill McMahon. Bill made the buying process so seamless and easy! nothing like your typical car sales experience. Bill and the rest of the staff at colonial west have my recommendation and I plan on doing business with them in the future! More

Best dealership I bought my 4th vehicle from colonial west chevrolet in Fitchburg Ma. My experience has always been great. Great customer service, great service depar I bought my 4th vehicle from colonial west chevrolet in Fitchburg Ma. My experience has always been great. Great customer service, great service department, very clean dealership and everyone is friendly. More

Love Colonial West We recently purchased a new Chevy Traverse at Colonial West from Bill McMahon. Bill was wonderful to work with and we love our new car! We already ha We recently purchased a new Chevy Traverse at Colonial West from Bill McMahon. Bill was wonderful to work with and we love our new car! We already have our truck serviced through the excellent service department at the dealership and look forward to continuing to do so with the Traverse. It was our past experience with Chris in Service that initially brought us to Colonial West when we were ready to purchase a new SUV, then Bill finished earning our business. More

Excellent customer service. They treated me like I was their only customer. They even delivered my new truck to my place of employment. Can't say enough !! I recommend them to ev They treated me like I was their only customer. They even delivered my new truck to my place of employment. Can't say enough !! I recommend them to everyone I know More