Colonial West Chevrolet of Fitchburg
Fitchburg, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Love my Silverado! Fast service . Delivered vehicle as promised. Took care of all requests in prepping the truck for delivery . Priced below market value . Up front with Fast service . Delivered vehicle as promised. Took care of all requests in prepping the truck for delivery . Priced below market value . Up front with all fees. Took care of registration and inspection on site. One stop shopping . More
*The most frustrating experience ever* After trying to communicate with this dealer for several weeks, I finally made an offer that I could live with. Even if I was trying to buy a 100,000 After trying to communicate with this dealer for several weeks, I finally made an offer that I could live with. Even if I was trying to buy a 100,000 dollar car this salesman was more frustrating that my ex-wife. Not only he was frustrating but offer no value. I asked simply questions about the car, but not a clue. I didn't need help with financing etc, still He took over 16 hours to type up a simple purchase & sales agreement, then another 8 hours to simple send and RMV form to the insurance. He would not follow simple instruction. I got so frustrated that end up canceling the purchase. Buying a car should not be carry in such fashion especially after agreed on a price. How ridiculous is that...? Just terrible!!! More
2016 Equinox We found the car through the website, and met Tommie when we came in. He was very helpful and extremely knowledgeable. He walked us through the purcha We found the car through the website, and met Tommie when we came in. He was very helpful and extremely knowledgeable. He walked us through the purchase, spending a great of time, and answering our many questions. My wife and I were nervous about the purchase and Tommie was able to put us at ease. Very personable, easy to talk to, and a great salesman. More
Excellent Experience Had a wonderful experience getting my second car here, after the first one was totaled. Got the fair pricing in the range I wanted. Franklyn Brown w Had a wonderful experience getting my second car here, after the first one was totaled. Got the fair pricing in the range I wanted. Franklyn Brown was my sales associate, and he was very helpful. He even remembered what I was looking for the first time I came in when I came in a second time! Some people get uncomfortable at car dealerships because of their nature, but I always felt comfortable here! I got a fair deal and the car I was looking for. The car itself was cleaned very nicely before I arrived to fill out the paperwork! I went in on a Saturday, and I was very excited and surprised to be driving home with my car that Monday night. My boyfriend and I were so thrilled with how this purchase went, he said he will be returning here when he needs a new vehicle! More
Easiest car buying experience Went in to look, they worked with my budget and what I wanted. Frank was amazing and helped every step of the way! So happy to stay in the Chevrolet f Went in to look, they worked with my budget and what I wanted. Frank was amazing and helped every step of the way! So happy to stay in the Chevrolet family! More
Purchase of a 2011 Silverado pick up Bill,was very pleasurable to deal with answered all my questions about the truck. He also was very helpful in explaining all these new things this old Bill,was very pleasurable to deal with answered all my questions about the truck. He also was very helpful in explaining all these new things this old guy didn't know about the truck. More
Highly recommend Bill McMahon! I was pretty nervous going in to buy a car by myself for the first time but Bill McMahon made the process so easy and I was super comfortable and conf I was pretty nervous going in to buy a car by myself for the first time but Bill McMahon made the process so easy and I was super comfortable and confident in dealing with him right off the bat. He was very upfront with me and did not try to put on a show. I felt like I was talking to someone I knew for years. I literally had no idea what kind of vehicle I wanted but I told him I just need 4wd and something reliable and safe for me and my son and he did the rest. He didn't pressure me once and made sure I was satisfied the whole time. He really put my needs first and made it a point to get me the best possible deal he could. He even drove all the way out to me to have me sign paper work rather than making me drive 40 minutes to do so. I can't say enough about how good this experience was with Bill and the whole dealership as a whole, I will certainly never buy a car from anyone other than him. Thank you Bill and Colonial West! More
Lease of 2018 Silverado Franklin Browne, our sales agent, was very professional and helpful as I transitioned from my lease of a 2015 Silverado into a new lease of a 2018 Sil Franklin Browne, our sales agent, was very professional and helpful as I transitioned from my lease of a 2015 Silverado into a new lease of a 2018 Silverado. He went above and beyond by personally moving some of my own floor mats and bed liner as well as insuring that my running boards and tonneau cover were moved from one vehicle to the other. More
Very good Frank the sales gentleman was very helpful and willing to get where I needed to be to get this truck. I have now bought two trucks from this dealer sh Frank the sales gentleman was very helpful and willing to get where I needed to be to get this truck. I have now bought two trucks from this dealer ship. Very happy with everyone that works there. Thank you again Frank More
Caleb is awesome! Caleb was helpful, friendly and very knowledgeable. He made the experience of buying a new truck simple and very positive. Thanks Caleb and Colonial C Caleb was helpful, friendly and very knowledgeable. He made the experience of buying a new truck simple and very positive. Thanks Caleb and Colonial Chevrolet! More