Colonial West Chevrolet of Fitchburg

I have to say Bill was absolutely the best salesman I every had dealt with.He took the time to figure out my best options to go new or used,lease or buy.He did not pressure me in any way and we closed th every had dealt with.He took the time to figure out my best options to go new or used,lease or buy.He did not pressure me in any way and we closed the deal.At the time of delivery the he went over the vehicle and explained all my options.The one thing that amazed me was the payments were what we agreed on. It was the best car buying experience I ever had. More

Great help in purchasing my vehicle / definite asset to the dealership- will come back and recommend as top notch . Great selection and superior service department as well the dealership- will come back and recommend as top notch . Great selection and superior service department as well More

Sales Department ROCKS Walter was great...very helpful and knowledgeable. He is easy to work with...no pressure sales. If Walter wasnt available someone else was always will Walter was great...very helpful and knowledgeable. He is easy to work with...no pressure sales. If Walter wasnt available someone else was always willing to jump in and help More

Walter was helpful and friendly, he made the whole process an easy experience. I’m very happy with my new vehicle. I would recommend Colonial West to friends and family! process an easy experience. I’m very happy with my new vehicle. I would recommend Colonial West to friends and family! More

Great service Met Terry as I walked into the dealership. He immediately offered me a cup of coffee and asked how he could help me. We discussed what I was lookin Met Terry as I walked into the dealership. He immediately offered me a cup of coffee and asked how he could help me. We discussed what I was looking for, we test drove a Silverado of the size I was looking for. Told Terry I wanted to test drive other brands and he understood why and encouraged me to return as soon as I did the test drives. Called me a couple of times to follow up on how things were going. When I was ready with me decision, he followed up and said he had an additional vehicle he would like me to drive. We went out completed the test and I said I would prefer the 1st vehicle we had drove. Terry walked me through the entire purchase process and delivered the vehicle on time and it was spotless. Helped with the OnStar setup and answered all me questions be for I took delivery. Great service! More

Outstanding! Great to deal with, no pressure tactics just very informative information on the vehicle. John and Walter were a pleasure to deal with. I would recomm Great to deal with, no pressure tactics just very informative information on the vehicle. John and Walter were a pleasure to deal with. I would recommend both of them to anyone. More

Simple, direct, no issues Clear pricing . Good trade in value. The prices matched the Internet pricing. Finance rate was very good. Everything presented quickly without any sur Clear pricing . Good trade in value. The prices matched the Internet pricing. Finance rate was very good. Everything presented quickly without any surprises. No up sell. Enjoyable purchase. More

My names kyle ,one day i went to colonial west chevrolet to buy a new truck and met “the go to guy” terry. Terry really helped me out and explained everything to me as far as the purchase went ,he was very to buy a new truck and met “the go to guy” terry. Terry really helped me out and explained everything to me as far as the purchase went ,he was very respectful and i highly recommend him as a salesman To anyone who is looking into purchasing Or leasing a vehicle from colonial West Chevrolet.Thank you again for your assistance terry , An you well deserve this five star review!!!!!!. More