Colonial West Chevrolet of Fitchburg

new car sale Tania was my initial contact and she was forthright with the actual car cost, since I was travelling pretty far to see the car. Then Bill McMahon, , Tania was my initial contact and she was forthright with the actual car cost, since I was travelling pretty far to see the car. Then Bill McMahon, , my sales person, made me a great offer on my trade and the car was at a great price. no pressure whatsoever from either person. More

purchased 2018 rav4 xle Luke Martin was very helpful in answering questions, delivered car to me where I live in CT, taking care of request about features on car. Very know Luke Martin was very helpful in answering questions, delivered car to me where I live in CT, taking care of request about features on car. Very knowledgeable and helpful. My wife and I would be happy to deal with Luke again. Everyone we met at the dealership was very nice. We felt that we were dealt with considerately and fairly. Patrick & Karen Flaherty More

Great Experience! Luke Martin was the sales associate who worked with me when the lease on my 2016 Chevy Cruze was coming to end. He was very professional and helpful a Luke Martin was the sales associate who worked with me when the lease on my 2016 Chevy Cruze was coming to end. He was very professional and helpful as I explored whether to buy it or get a new Cruze. He patiently explained the features of the 2018 Cruze during the test drive we did. I liked the improvements made to the new Cruze inside and the back-up assistance camera. Thanks to Luke giving me his time and patience, I chose to get the 2018 Cruze. On the day I went to finalize the paperwork, Luke, John Lane, and Carlos Silvera worked with me. Since I am a physically-challenged senior citizen, I very much appreciated their kind attention. John took care of transferring the plates and the insurance for me. Luke took my new car to the service dept. to be inspected. Afterwards, Luke sat in the car with me so I could practice some features I needed help with and try using the back-up camera. I really appreciated that as I am somewhat of a technophobe! He told me to contact him any time I have a question or need help. He sure went above and beyond in helping me get a new car! He was great! More

Fantastic dealership Their service department kept our 2004 Chevy Cavalier running for more than a decade. Then when it was finally time to let that car go, buying a new v Their service department kept our 2004 Chevy Cavalier running for more than a decade. Then when it was finally time to let that car go, buying a new vehicle (we got a 2016 Cruze) was a painless experience - and we still go to that service center, they've been nothing but great to us for years now. More

Oil change and tire purchase I have gone to Colonial numerous times and each time I found it to be a pleasant experience. Staff is helpful and courteous and honest. I have gone to Colonial numerous times and each time I found it to be a pleasant experience. Staff is helpful and courteous and honest. More

Swift and professional!! Scheduled an oil change for the very next day. When I arrived for my appointment every employee was very courteous and professional! Oil change was Scheduled an oil change for the very next day. When I arrived for my appointment every employee was very courteous and professional! Oil change was quickly done in under forty five minutes! I was very pleased with my experience with Colonial West! More

Very pleased Very professional and welcoming environment. I was offered a shuttle ride home and they also picked me up when my truck was ready. (4 miles) Very professional and welcoming environment. I was offered a shuttle ride home and they also picked me up when my truck was ready. (4 miles) More

Great experience!! From the moment we walked into the showroom we were treated like family! We test drive several vehicles and our salesman was patient and extremely hel From the moment we walked into the showroom we were treated like family! We test drive several vehicles and our salesman was patient and extremely helpful! He checked incoming inventory and found us exactly what we were looking for! More

Great Experience! Purchasing a vehicle is not one of my "top favorite" things to do but I can honestly say working with Sean Salem made the experience better than any o Purchasing a vehicle is not one of my "top favorite" things to do but I can honestly say working with Sean Salem made the experience better than any other vehicle purchase I've made! He was knowledgeable, not pushy, and very patient with all of my questions. He followed up with everything we asked and got an answer to us as soon as possible. Sean is the primary reason we ended up purchasing there. All the staff at Colonial West were very pleasant. Thanks so much, Sean!!!! More

Looking for a new vehicle My wife and I went in today to look for a new vehicle and at most dealers your are instantly flocked to and smothered to the point you just want to le My wife and I went in today to look for a new vehicle and at most dealers your are instantly flocked to and smothered to the point you just want to leave. Luke had approaches us after we had time to look and was very helpful and knowledgeable to the cars and questions we had for him. Unfortunately we did not buy anything this time around but when we return I will be seeing luke again More