Colonial West Chevrolet of Fitchburg

Amazing Sean was awesome when my fiancé and I went to buy a car. 2016 Chevy Cruz. Not only were we in love with the car we were more than happy with the serv Sean was awesome when my fiancé and I went to buy a car. 2016 Chevy Cruz. Not only were we in love with the car we were more than happy with the service at this dealership. His customer service was above and beyond from Delivering because our personal it to us to asking us if we would like a coffee from Dunkin’ Donuts. You can tell he goes above and beyond for his customers. He deserves a raise!! More

Sean goes the extra mile, I mean miles Our sales person Sean made the entire experience enjoyable. None of the usual stress. We knew we were given a fair price right from the start, no game Our sales person Sean made the entire experience enjoyable. None of the usual stress. We knew we were given a fair price right from the start, no games, because we had done our homework on line first. We got a 2016 for UNDER $10,000 - - ok, only a dollar less but still... What set Sean apart was his patience with us. It took us almost 2 weeks to figure out the financing and he held our baby off the list for most of that time for a modest deposit. But when I say he went the extra mile I mean he actually picked us up several towns west of Fitchburg one day and then again the next and drove us to the dealership. Who does that? (Sean). More

2016 chevy cruze Went in to trade in my car and purchase a used car.Everyone in the dealership was so pleasant and helpful.My salesman was Chris Johnson who was fantas Went in to trade in my car and purchase a used car.Everyone in the dealership was so pleasant and helpful.My salesman was Chris Johnson who was fantastic to deal with throughout the whole experience.Geno was a huge help as well as Carlos with the financing.The service department was also fast and efficient.I would highly recommend Chevy Colonial West.They installed new tires on the car without me even asking to make sure me and my daughter were safe.To me that says a lot right there!Five star rating all day every day!!!Thanks again for everything guys! More

Awesome! My wife and I recently went to Colonial west and had the pleasure of dealing with Bill McMahon. Bill made the buying process so seamless and easy! not My wife and I recently went to Colonial west and had the pleasure of dealing with Bill McMahon. Bill made the buying process so seamless and easy! nothing like your typical car sales experience. Bill and the rest of the staff at colonial west have my recommendation and I plan on doing business with them in the future! More

Love Colonial West We recently purchased a new Chevy Traverse at Colonial West from Bill McMahon. Bill was wonderful to work with and we love our new car! We already ha We recently purchased a new Chevy Traverse at Colonial West from Bill McMahon. Bill was wonderful to work with and we love our new car! We already have our truck serviced through the excellent service department at the dealership and look forward to continuing to do so with the Traverse. It was our past experience with Chris in Service that initially brought us to Colonial West when we were ready to purchase a new SUV, then Bill finished earning our business. More

Best dealership I bought my 4th vehicle from colonial west chevrolet in Fitchburg Ma. My experience has always been great. Great customer service, great service depar I bought my 4th vehicle from colonial west chevrolet in Fitchburg Ma. My experience has always been great. Great customer service, great service department, very clean dealership and everyone is friendly. More

Excellent customer service. They treated me like I was their only customer. They even delivered my new truck to my place of employment. Can't say enough !! I recommend them to ev They treated me like I was their only customer. They even delivered my new truck to my place of employment. Can't say enough !! I recommend them to everyone I know More

Easiest experience ever!!!! My wife and I were looking to get into a truck and out of are lease early,After visiting other dealerships and continuously leaving unhappy and insult My wife and I were looking to get into a truck and out of are lease early,After visiting other dealerships and continuously leaving unhappy and insulted by their offers. We ended up visiting colonial and working with john from the internet department and Bill in sales. Bill was tremendous very laid back and not pushy at all. This place made car buying an enjoyable event instead of a hassle. More

I strongly recommend this Dealer. my experience was excellent from all individuals Sales and management team where very straightforward and worked in a hassle free manner that I reall my experience was excellent from all individuals Sales and management team where very straightforward and worked in a hassle free manner that I really appreciated. The sales team worked to earn my business and did not try to sell me things I did not want or ask for. Great job! More

Extremely happy with the result I have been a Colonial West Chevrolet customer for over 10 years now and I keep going back for my vehicle needs because they keep impressing me with e I have been a Colonial West Chevrolet customer for over 10 years now and I keep going back for my vehicle needs because they keep impressing me with every purchase. I can't stress enough how friendly and easy their staff is to work with. Everything was clearly explained and you don't get the feeling of being taken advantage of. You know they are willing to do whatever it takes to make sure you are happy. Terry "The Go To Guy" Locher had me signing papers on a Monday and driving my truck home, fully registered and inspected, on Tuesday. He knows how to get it done, and was awesome to work with. I love my new truck and I was thoroughly satisfied with the dealership. More