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Colonial West Chevrolet of Fitchburg

Fitchburg, MA

4.9
1,336 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service. Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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314 John Fitch Hwy

Fitchburg, MA

01420

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Showing 1,336 reviews

April 02, 2017

Buying a new car My recent visit with Colonial West was awesome. Franklin Brown was great making my experience fun and great, it was not an easy deal on there part bec More

by impala15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Brown
March 29, 2017

Nice Vehicle Selection - Good Customer Service My recent experience with Colonial West was great. Paul Smith is the longest term sales rep with them and his level of quality service shows why. He More

by Richard H Kazanjian
Recommend Dealer
Yes
Employees Worked With
Paul Smith
March 28, 2017

Terry is the man!! Terry was wonderful helping me choose a car and very helpful with everything. I think this dealership wont run as good if Terry wasnt around. He is hi More

by Rockwarrior23
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry"The Go To Guy" Locher
March 25, 2017

Change is good To Colonial dealership family that made the deal of the century, 2003 to a 2016 Tahoe's, thank you so much Jeff Chandler and crew. More

by chip 1-7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Gino, Paul Smith, Terry"The Go To Guy" Locher
March 18, 2017

Thank you so much for saving me. I didn't think it could be done but you guys were able to get me out of my car and into a truck for the price I wanted. It was an absolute pleasure to More

by Hizzmph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry"The Go To Guy" Locher
March 16, 2017

totaly satisfied Paul Smith was great to work with, very honest. Everything we discussed is how it was written when it came time to sign the paper work.I was very sati More

by Edsq1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Smith
March 14, 2017

Excellent Service I had the pleasure of working with Terry, he was excellent to deal with, very down to earth and a great guy. He made the whole process as easy as poss More

by jon01453
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry"The Go To Guy" Locher
March 10, 2017

Pleasure to deal with Franklyn brown was a absolute pleasure to deal with. Made the whole car buying experience easy. Very thoroughly explained every step of the process. More

by Jamie Dickey
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklyn Brown
March 07, 2017

Very satisfied with my 2013 passat Terry was an excellent salesman, he worked every day doing everything he could to get the deal done. I highly recommend him to anyone looking for a ve More

by Jason Boyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry"The Go To Guy" Locher
March 06, 2017

Professional and Respectful I have dealt with many car salespeople over the years and Paul Smith is BY FAR the most professional, respectful and knowledgeable. This is the 3rd v More

by Victoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos, Terry, Paul Smith
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